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Find a Location

BikeTiresDirect.com has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforBikeTiresDirect.com

    Bicycle Dealers

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    BikeTiresDirect.com offers online sales of bikes and accessories.

    Business Details

    Location of This Business
    5741 NE 87th Ave, Portland, OR 97220-1311
    BBB File Opened:
    2/5/2007
    Years in Business:
    20
    Business Started:
    9/1/2003
    Business Started Locally:
    9/1/2003
    Business Incorporated:
    9/2/2003
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Velotech Inc
    • WesternBikeWorks.com
    • Bike Tires Direct
    • Western Bike Works
    • BicycleTires.com
    Business Management
    • Mr. Louis Doctor, President
    Contact Information

    Principal

    • Mr. Louis Doctor, President
    Additional Contact Information

    Fax Numbers

    • (503) 257-2191
      Primary Fax

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/02/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    The time of the order the item was not on back order until after the sale. The. It took too long I canceled the order, they had unprofessional customer service and there was never a receipt of the sale that was made, and a falsely generated document of sale. Unprofessional, lacks honesty, and unresponsive to emails, since phone calls dont work and they hung up on me after I asked him not to call me hun in a condescending tone. Never again Ill do business with these guys, no communication even to the actual point of sale transaction.Charges made to my account that were never approved, and way too much information from the boss about firing the guy who disrespects customers, really a waste of time to even bother with this place and its a challenge to look them up to see if the site is reported because of the name changes
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Connor C

    5 stars

    04/15/2022

    Excellent prices and selection of quality products, with fast shipping and good communication. Great store. 10/10 will use again.

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

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