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Business Profile

Payment Processing Services

Payment Automation Network, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Payment Processing Services.

Complaints

This profile includes complaints for Payment Automation Network, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Payment Automation Network, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Payment Automation Network, Inc.

      1017 N Riverside Ave Ste 116 Medford, OR 97501-4692

    • Payment Automation Network, Inc.

      221 N Central Ave # 196 Medford, OR 97501-5927

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:07/03/2023

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company is a fraud and a scam. They approved an electronic check for a company who I never gave a voice confirmation nor an electronic verification for them to do so. I've never heard of this company nor the other company to steal funds from my account.

      Business Response

      Date: 08/11/2023

      Dear ****************

      I am sorry to hear you had some difficulty with a company we provide services for.  However, you contacted the wrong company.  We do not have the funds to provide a refund.  Our company's role is to draft the payment for services and forward the payment to the company you signed up with for services.  To pursue a refund, you need to contact the company you signed up with which is Student ************** ***** *********  ************.  I just tried their number, and it is working.

      I also investigated the payment you were drafted.  You already have your refund because I see you filed an unauthorized payment with your bank and the bank reversed the charges.  At this point I see the issue is resolved and there is no further refund needed. 

      Feel free to reach out directly to Student ************** Assistance if you need to pursue the matter further.

       

       

    Payment Automation Network, Inc. is NOT a BBB Accredited Business.

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