Business ProfileforDealer Spike LLC

In October the company I work for contracted Dealer Spike to create a new web platform for our marine dealership. We signed a contract for 12 months and work started. We projected a go live date Of January 1st so we could be up and running before our busy boat show season. It was expressed many times that these boat shows are where we make our money for the year. On Feb 4th we attended an international boatshow and our website was not yet live. The development rep would take over 2 weeks to get back to us on simple questions. On Feb 15th our website was pushed live without any of the services we ordered and had been paying for since october. Fast forward to March 15th, 1 month later. We still had not recieved any of the additional services we had now paid for, for 6 months. On March 25th we decided to flip our website back to our old provider as we had experience a massive decrease in sales leads, in our prime sales time.The complaint is during the 6 months we have been under contract with Dealer Spike they have failed to provide the services we paid for on a monthly basis. They have not responded in a timely manner to any and all questions, I have asked them to provide us the criteria to cancel our account, they have yet to respond 10 days later and 2 email requests for confirmation of receipt. We are currently paying monthly for services that have not been rendered and see no sign of being rendered. We are starting to wonder whether this is all just an elaborate scam.