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Find a Location

Legacy Chrysler Jeep Dodge has 1 locations, listed below.

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    Business ProfileforLegacy Chrysler Jeep Dodge

    Used Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    10705 Island Ave, La Grande, OR 97850-8450
    BBB File Opened:
    7/10/2012
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/02/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unresolved
    Bought a 2015 ram **** diesel pickup a year & a half ago. I paid approximately $40,000. Was not told this pickup had all the emission stuff removed on it. I found that out recently due to that the transmission went out on it and some mechanics wont work on it because it was deleted. When the dealership sold it to me they failed to tell me that the emission stuff was altered. They knew this because the car sales rep said I didnt need def. At the time I didnt know that all vehicles had emissions stuff. By deleting the emissions it altered the transmission causing it to go out sooner then it should have.
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    Customer Reviews

    1 Customer Reviews

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    Start a Review

    Most Recent Customer Review

    Donald W

    1 star

    08/19/2023

    I would not do business here guys live a year later the transmission goes out transmission cost is $7000. Their answer to me was well. It had a little bit of life left into it this pick up I have always babied because the first day I drove it. I said it was slipping a little bit. They said it was perfectly fine. That's what it does. I'm not a mechanic so I took their word, a little behold it goes out. I've babied this since I bought it. I only tow when I need to. It was a 2015 ram **** with a 6.7 diesel engine *************** not supposed to sell deleted diesels and let be hold I found out this one was deleted. The legacy never told me that it was deleted they just told me I didn't have to use def. And as somebody that's never owned a diesel I didn't know. So I'm wondering if this had to do anything to hurt why the transmission went out if it was a program right or anything? nobody has reached out to contact me about anything to make this, right? The response was well it must had a little life in the transmission since it lasted over a little bit over a year. Thanks legacy never will do business with you guys. I will let everybody know what type of company you guys are. I will leave reviews everywhere that I can to make sure that nobody has to go through what I've gone through. Here is their exact response We are sorry to hear about your transmission issues. It's very hard to estimate the life of a transmission if it is shifting through the gears correctly and the fluids look right. Since you purchased the truck a year and a half ago, it clearly had some life left in it when you bought it but a big unexpected expense like that is frustrating at best. I assume from this that you did not buy the warranty we offer all customers when they buy a used vehicle and It sounds like you may have already gotten it repaired Really do they think most people have $7000 just lying around

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