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Business Profile

Tree Services

Steve's Tree Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tree Services.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/28/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired ***** of Steves tree service to cut down and ***** grind four trees on my property. He came out to my property, gave me a bid, which I accepted, for work to begin at the beginning of November. My credit card was charged prior to work beginning, and it was charged from a business entity named Dannys Airport Shuttle, which I confirmed with ***** that it was, in fact his doing, to which he stated that they got their square readers mixed up when billing my card. ***** and a worker of his came out to my property and proceeded to get their vehicle stuck, which took two days to remedy, then they did cut the trees down that I had hired them to cut down, however, they didnt have the equipment on them that day to do the ***** grinding. They told me they would be back to complete the job the following week. Here it is December 28, and the stumps have still not been ground out. Numerous attempts to contact ***** to have resolution have ended in empty promises, and no-shows.

  • Initial Complaint

    Date:09/07/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    He refuses to take out briars as was reguested as part of our agreemeent. He refuses to give me invoices for the properties that he has removed trees from and supposedly trimmed bushes. He has said I have dementia and I dont recall our conversation regarding work to be done. I now have have to hire more people to come and finish this job. I paid him over $3300.00 to do this job.

Steve's Tree Service is NOT a BBB Accredited Business.

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