Business ProfileforDancing Deer Mountain

Reservation was for Sep 9, 2023.We had a family tragedy and had to cancel out reservation. It was 11 months out from our reservation. We had made the reservation 2 weeks prior.The lady was initially quite nice and understanding, but when it came to get our deposit back, her tone widly changed. The lady offered to refund the money if someone just so happens to book that date. I emailed her with this conversation and what transpired.I have tried calling several times and leaving messages to see if someone has booked the date. They do no respond. It would also entierly be on their honor to notify me if this happens. After calling several times, a gentleman finally picked up, had no recollection of the conversation I had with, I assume, his wife and told me there was nothing he could do.I fully understand that a business needs dates reserved and can't just have people cancelling. I could see cancelling within even 6 months would be non refundable. But almost a year out you can't refund it?I feel they have stolen **** dollars from me for absolutely no reason in the face of a family tragedy. What kind of people do this?