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Find a Location

Home Instead Senior Care has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Home Instead Senior Care

      1400 NE 48th Ave #107 Hillsboro, OR 97124

    • Home Instead Senior Care

      328 W Main St # B100 Hillsboro, OR 97123-3988

    Business ProfileforHome Instead Senior Care

    Senior Services
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Home Instead Senior Care has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Home Instead Senior Care

        1400 NE 48th Ave #107 Hillsboro, OR 97124

      • Home Instead Senior Care

        328 W Main St # B100 Hillsboro, OR 97123-3988

      Location of This Business
      1400 NE 48th Ave #107, Hillsboro, OR 97124
      BBB File Opened:
      9/29/2011
      Years in Business:
      18
      Business Started:
      1/1/2006
      Business Started Locally:
      1/1/2006
      Contact Information

      Customer Contact

      • Mr. Cole Mack, Owner

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/25/2023

      Complaint Type:
      Customer Service Issues
      Status:
      Answered
      They said they would be stopping my care because they need to change my start time from 9am to 12 changing 8 am to 12. I would like the time to stay from 9am to 12ish but not starting earlier. I have not given any notice to this business to change times or stop service and I want them to continue.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Glenn M

      1 star

      01/26/2024

      My wife opened an account with **********************, Hillsboro, so that we could return to our apartment after she fell,breaking both wrists and fracturing her C2 vertebrae. They were recommended by a friend and fellow resident of ***************************** ******************************* in ************. The women sent to help were, with one exception, great! The ****** of **** Instead asked for and got a down "payment" of $1,546.32 before work could begin. The ****** personnel were always anxious for payments and several times offered to come by and pick up the check. My wife explained, several times, that we were paying their bill out of current income, and were sending the check as soon as funds were in the bank. "Picking up the check" would not speed up the receipt of money by us,Then the "Owner" called me, He quoted to me an amount owed that was $1,546.32 more than we figured. That was the down payment. He never took that into account, but the check was cashed.Now he not only coming after my wife but also me. We both have collection notices for the same amount,The owner not only wants the down payment money, he wants it TWICE! Plus the amount owed for services, TWICE. This is a very SHARP business practice indeed! Talk about senior abuse! I am 90 and my wife 87.

      Local BBB

      BBB Great West + Pacific

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