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Find a Location

Tanasbourne West Chevron has 1 locations, listed below.

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    Business ProfileforTanasbourne West Chevron

    Gas Station

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    21755 NW Imbrie Dr, Hillsboro, OR 97124-6944
    BBB File Opened:
    2/5/2007
    Years in Business:
    26
    Business Started:
    1/1/1998
    Business Started Locally:
    1/1/1998
    Business Management
    • Osmar Ayala, Store Manager
    Contact Information

    Principal

    • Osmar Ayala, Store Manager

    Customer Contact

    • Osmar Ayala, Store Manager
    Additional Contact Information

    Fax Numbers

    • (503) 844-9390
      Primary Fax

    Phone Numbers

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/12/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I'm trying to get two Starbursts at the mini Mart in Chevron to acquire 80 points so that I can acquire my needed 69 points to achieve 50 cents per gallon off. I have the app open and she asked me for the $5 and I gave it to her and then she said that she can't put my phone number in it's too late so that I could acquire my points. I asked for a legitimate return so that I could do the transaction again and instead of forgetting my phone number to instead put my phone number into the system so that I can acquire the *********************************************************************************** this country as a citizen was completely subverted. I was verbally abused mentally abused and overall she does not deserve to work at a customer service position... It's against the law to refuse return if it's legitimate and there was nothing wrong with returning it so that I can insure my 80 points. If I would have gotten my 80 points, my points would have reached enough for 50 cents off and I would have spent $80 or $75 on gas which is a formidable up sale. Instead I had to leave because she broke all the rules of customer service she broke the rules of basic business policy... I don't think I was treated correctly I don't think I was treated right I think the solution for this is either shut her business down or to find a way to acquire the 80 points and gain some sort of apology maybe a small incentive to come back. This was unfair to me and the thing about it is, it is her attitude, it is like that throughout her entire business etiquette. This attitude is prevalent through all areas of her expertise in that store. She has a bad attitude she doesn't equal up to normal standards and I think she should be reprimanded.
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    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB Great West + Pacific

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