Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Masters Touch Automotive Center Inc has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforMasters Touch Automotive Center Inc

    Auto Repair

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    636 SW Oak St, Hillsboro, OR 97123-3805
    BBB File Opened:
    11/1/1998
    Years in Business:
    26
    Business Started:
    4/1/1998
    Business Started Locally:
    4/1/1998
    Business Incorporated:
    6/10/1998
    Type of Entity:
    Corporation
    Business Management
    • Mr. Ben Schuyley, Owner
    Contact Information

    Principal

    • Mr. Ben Schuyley, Owner

    Customer Contact

    • Mr. Ben Schuyley, Owner

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/11/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    On June 24 2022 I took my **** ****** titan 4x4 to masters touch to check rear axel seals passenger side was leaking. They said passenger side needed replaced , the driver side was ok, I told them to replace both sides.. they did the bill was ****** invoice #*****. I was told by ***** the mgr. They guaranteed the job for 1 year.. a few months later the passenger side rear axel seals started leaking again, I took it back to masters touch and yes it was bad again .. ***** said they would replace it again at no cost.. i asked him to have ******** shaft checked to make sure it was ok. When I picked up the truck asked ***** if ******** was good, he said yes.. new seal no charge. The around the first of June 2023 the passenger side rear ********** was leaking again.. but I had just moved to ****** ore. And the seal was so bad I could not drive the truck to Hillsboro ore, I had to get it repaired there in ****** ore.. I had several phone calls to ***** at masters touch, he said to get it repaired ans send the bill. Ans they would reimburse me for part of the bill because it was still covered by the guarantee. The bill to replace the ********, that they said was fine and the new seal came to ******. I sent ***** the bill .. the seal was determined to be bad along with ******** shift. So around Sept, Oct. ***** called and said they would be sending me a check for ******. it is now December 8 and still no check.. I have a lock on my mail box so nothing can be taken. They said the owner sent a check but I never received it and talked to ***** about it weeks ago. He has told me he would have the owner call me a number of times when I called him to say no check yet what's up.. he couldn't understand stand why the owner wouldn't send. He said he would talk to the owner and take care of it.. have talked to ***** a number of times but the owner will not call me to take care of this issue..still waiting for the reembursement check of ****** please help ..
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.