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Business Profile

Plumber

A D F Plumbing

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • todor n

    Date: 04/26/2023

    Do not use D&F! I have a water line valve that I cannot close with my tools. A D&F technician showed up with an iPad in hand. Looked at the valve, said that nothing can be done, charged me $119.00 and left. He did not even try to see if he can close the valve with his tools! Total duration of the visit - less than 5 minutes. ********************** with D&F!

  • Laurie R

    Date: 01/29/2023

    I was one of the unfortunate persons who had a pipe break during the frigid temps over the Christmas holiday. Fortunately, I had a house sitter who was very gracious to take this on since I was on the East coast. It was Christmas Eve day, of course. He was able to finally reach a plumbing comp. - in this case D&F- who came out after getting authorization from me over the phone for the emergency fee of $499.00. I approved this as it needed to be taken care of. The pipe was fixed - they charged everything to my credit card instantly. I was also unfortunately one of those who couldn't ************ back for several days. When I returned and looked at the emailed invoice- I was shocked and completely knew I had been ripped off. So- the $499.00 After hours dispatch fee was billed, AND a $499.99 Crawl Space/Attic Access fee of $499.99 (never disclosed to me or my house sitter) and a $1250.00 spot repair on the water line. And- on top of that- the plumber decides to tell me my whole house needs to be replumbed ! Drops an estimate of $25K along with my price gouged invoice for the Christmas eve day service of $2250.00. So- let's break this down- it was a $1000 service fee and then the work is billed. I called the company and asked about this ridiculous fee and instead of getting an explanation I reached an indignant person named, *** who refused to explain or escalate to an owner or other person with some authority. I also called several area plumbing companies to ask if they charge an access fee and NONE of them do- it's part of the job ! They claim all calls are recorded for quality assurance. I sure hope they kept my call. The BBB and consumer protection agency will be asking for it. This company will take advantage of the consumer. Buyer beware. One way or another - I will get my $499.99 back.

A D F Plumbing is NOT a BBB Accredited Business.

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