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Business Profile

Irrigation Equipment

Grants Pass Irrigation Dist

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Irrigation Equipment.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/01/2025

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    During the summer months we pay to use the irrigation water to water our yards, I pay $249.00 A year for this service, I am not getting the water I paid for, I am on the phone everyday with these people, and nothing..Today my irrigation ditch is about and inch full..I just want what I pay for.

    Business Response

    Date: 07/02/2025

    Contact was made with the patron this morning. There have been no changes during the last several years Ms. ******* has resided at this property. There has never been a set schedule for water delivery. As in previous years, water is available for use when it is accessible. However, availability may be limited on certain days due to scheduled deliveries for patrons with larger properties that are upstream of her property.

    There was approximately 1 inch of water in the ditch this morning, which was sufficient for the patron to place her foot valve into the ditch and begin pumping. This was the same amount of water she reported having yesterday. If the patron feels she needs more water, she will need to stack the ditch accordingly.

Grants Pass Irrigation Dist is NOT a BBB Accredited Business.

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