Business ProfileforOnline Orchards, LLC
Current Alerts For This Business
On December 8, 2020, BBB recognized complaints from consumers regarding delivery, product, customer service, and refund issues. Consumers allege that the business immediately charges for orders, confirms order has been shipped by providing tracking information, yet ships incorrect or incomplete orders. There have also been reports that orders are frequently not received. Consumers further allege that they are unable to reach the business by phone, as there is no phone number listed on their website. Also, consumers allege that the business is unresponsive to multiple inquiries sent by email, resulting in not being able to obtain a refund for undelivered orders. In addition, Consumer allege that trees arrive appearing partially dead and when planted never take root or show any sign of life.
On December 11, 2020, BBB notified the company of the complaint pattern. To date, the company has not responded to BBB's request to address the pattern.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 42701 NW Dierickx Rd, Forest Grove, OR 97116-8188
- BBB File Opened:
- 6/9/2019
- Years in Business:
- 5
- Business Started:
- 3/26/2019
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Mr. Andrew Haworth, Member
- Contact Information
Principal
- Mr. Andrew Haworth, Member
Customer Contact
- Mr. Andrew Haworth, Member
Customer Complaints
50 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
05/24/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Customer Reviews
86 Customer Reviews
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Most Recent Customer Review
Megan V
06/10/2024
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