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          Find a Location

          AutoZone Parts Inc has 75 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • AutoZone Parts Inc

              3938 Pacific Ave Forest Grove, OR 97116-2226

            • AutoZone Parts Inc

              1795 N 1st St Hermiston, OR 97838-1108

            • AutoZone Parts Inc

              1090 State Ave Marysville, WA 98270-4241

            • AutoZone Parts Inc

              21513 State Route 410 E Bonney Lake, WA 98391-4190

            • AutoZone Parts Inc

              1414 Lund Ave Port Orchard, WA 98366

            Business ProfileAutoZone Parts Inc

            New Auto Parts
            Multi Location Business

            Contact Information

            3938 Pacific Ave

            Forest Grove, OR 97116-2226

            Visit Website
            (503) 992-7050

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            8 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 9

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Autozone Parts provides retail sales of auto parts.

            Business Details

            This is a multi-location business.

            Find a Location

            AutoZone Parts Inc has 75 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • AutoZone Parts Inc

                3938 Pacific Ave Forest Grove, OR 97116-2226

              • AutoZone Parts Inc

                1795 N 1st St Hermiston, OR 97838-1108

              • AutoZone Parts Inc

                1090 State Ave Marysville, WA 98270-4241

              • AutoZone Parts Inc

                21513 State Route 410 E Bonney Lake, WA 98391-4190

              • AutoZone Parts Inc

                1414 Lund Ave Port Orchard, WA 98366

              Location of This Business
              3938 Pacific Ave, Forest Grove, OR 97116-2226
              BBB File Opened:
              6/26/2002
              Years in Business:
              9
              Business Started:
              8/5/2014
              Business Started Locally:
              8/5/2014
              Business Incorporated:
              5/5/1998
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • AutoZone #0871
              • AutoZone #103724
              • AutoZone #104189
              • AutoZone #104193
              • AutoZone #104194
              • AutoZone #104197
              • AutoZone #104199
              • AutoZone #1154
              • AutoZone #1163
              • AutoZone #1166
              • AutoZone #1167
              • AutoZone #1168
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              • AutoZone #1170
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              • AutoZone #1681
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              • AutoZone #1685
              • AutoZone #1686
              • AutoZone #1687
              • AutoZone #1688
              • AutoZone #1690
              • AutoZone #2215
              • AutoZone #3373
              • AutoZone #3374
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              • AutoZone #3723
              • AutoZone #3725
              • AutoZone #3726
              • AutoZone #3728
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              • AutoZone #3729
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              • AutoZone #3731
              • AutoZone #3732
              • AutoZone #3733
              • AutoZone #3822
              • AutoZone #4101
              • AutoZone #4102
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              • AutoZone #4109
              • AutoZone #4110
              • AutoZone #4111
              • AutoZone #4112
              • AutoZone #4113
              • AutoZone #4114
              • AutoZone #4115
              • AutoZone #4116
              • Autozone #4117
              • AutoZone #4118
              • AutoZone #4121
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              • AutoZone #6132
              • AutoZone #6199
              • AutoZone #6344
              • AutoZone #6709
              • AutoZone #6848
              • AutoZone #9788
              • AutoZone Parts Inc
              • AutoZone #4107
              • AutoZone #4112
              Business Management
              • Ms. Sara Flowers-Dent, Manager
              • Ms. Erin Johnson, Manager
              • Ms. Karen Long, Products Liability Litigation
              • Mr. Charles Phillips
              • Ms. Debra Dennehy, Division Manager
              • Mr. Chris Coletta, Member
              • Mr. Brian Campbell, Member
              • Ms. Kristen Wright, Member
              • Mr. William Rhodes, Member
              • Ms. Jenna Bedsole, Member
              Contact Information

              Principal

              • Ms. Sara Flowers-Dent, Manager
              • Mr. Charles Phillips
              • Mr. Chris Coletta, Member
              • Mr. Brian Campbell, Member
              • Ms. Kristen Wright, Member
              • Mr. William Rhodes, Member
              • Ms. Jenna Bedsole, Member

              Customer Contact

              • Ms. Debra Dennehy, Division Manager
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              8 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/05/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              On May 30th of 2023, my husband and I brought our 2011 ****** Tundra to this store because we were having battery issues. We determined that we would buy a new battery. The truck was in the parking lot and they said that they could do a battery change out for us and dispose of the old battery. The first battery that they brought out was the wrong battery for our truck. About three young men then became involved in trying to get the battery installed correctly. After several attempts they brought out another battery and put it with the polarity reversed. By placing the battery in backwards it caused the entire fuse box to blow and left our truck not drivable. We had to leave the truck overnight and went back the next day to get the truck over to ****** of ****** for repair. The bill to have our truck repaired was $1013.91. The manager had told us that we would be reimbursed for this mistake and we dropped off a copy of the invoice from ****** of ******. I have had numerous conversations with the manager, ************************************* about being reimbursed for this event. I've been given the run around for months and I have now decided to pursue other methods of resolving this claim. I have tried calling the "home office" and left messages for various bogus numbers for "district managers". My last conversation with ************************** was that he had gotten the claim approved, but we never received payment. I called again yesterday and was told to once again try to reach a district manager with a phone number that is not identified with being related to Autozone. It will be a year in May of 2024 and I am now looking at what other options I might have in order to get this resolved.
              Read More
              Read 7 More Complaints

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Pete A

              01/31/2024

              I went to AutoZone to test my battery only to find out it was really low. So I decided to buy a new battery while I was there and they must've sold me the wrong battery because when they installed it they crossed the battery terminal wires and shorted out the my Van. There was sparks throughout the engine and the alarm system went off. So now I had to buy a more expensive, correct battery and they too installed it. I was hoping nothing happened to the my Van but as I started the vehicle it instantly died out, I started it again and this time it stayed on. As I tried to put it in reverse it wouldn't budge and all these system warnings were going off on my van display. Ultimately I had a back and forth with the Manager and he called his Supervisor and promised they would help with whatever. I had to get the Van towed to ************ & a rental car eventually. The Problem ultimately was the Main 140A Fuse that was blown by AutoZone employee installing battery incorrectly. After all is said and done I'm in it for *******, for everything. I originally wanted a ***** dollar battery. This is the most expensive Battery purchase Ive ever dealt with. I'm going to pursue this until Im satisfied. I've left my name and number with the supervisors and mangers and they even gave me the higher up supervisor, I keep calling and goes straight to voicemail. I leave messages and no one is returning my calls. I even went to Autozone and the manager gave me his bosses number to contact. This is very frustrating and has really put me in a jam.

              Local BBB

              BBB Great West + Pacific

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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