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Business Profile

Property Management

Von Klein Property Management LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Complaints

This profile includes complaints for Von Klein Property Management LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Von Klein Property Management LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:01/02/2025

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am a renter with Von Klein Property Management and one of their agents entered my unit without proper posting of intent to enter. On December 11th, 2024 I sent them an email in regards to this issue, here is an excerpt: Unfortunately, the notice of intent to enter that was provided did not specify a date or time range for when maintenance would be returning to complete their work. This led to our unit being entered unlawfully around 1:00pm yesterday on Tuesday, December 10th 2024. When the worker knocked on our front door, my partner slept through the sound and when he awoke, the worker had let himself into our apartment without him ********** is required by ********** to provide a posted and emailed notice of intent enter detailing each entry, or to at least receive permission to enter from the tenant, and neither of these things were done in this case.For this reason, I am requesting the equivalent of one months rent ($1,095.00) from Von Klein Property Management to amend this invasion of privacy and violation of ORS 90.322(8).To this day I have not received any response from the company or any rent credit that I believe is owed to me.

    • Initial Complaint

      Date:03/02/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I had a month to month for ****** a month. I moved out and gave my notice on 6/20/20 and was continued to be charge till 10/4/20 the address for the property was *******************************************

      Business Response

      Date: 03/08/2023

      The tenants renting the unit at ************* never turned in a 30 day notice to vacate or turn in keys. There were a few months that rent was not paid but this was during covid rent restrictions on evictions, so we were not able to issue any nonpayment of rent. After making a maintenance check on a beeping smoke alarm on October 4th, we found the unit abandoned. After making contact about final accounting for the unit, they gave a forwarding address but did not mention anything about when they moved out. 

    Von Klein Property Management LLC is NOT a BBB Accredited Business.

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