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Business Profile

Lottery

CJ's #10

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Lottery.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/24/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I won $580 playing video Lottory at cj's #10 in ****** or on 3-26-25 the ticket I printed was only for $27? The cashier told me to come back in the morning to see the manager. She should have given me a video problem report but did not. The next morning the manager key holder looked inside the machine and said no that I did not win & there was nothing I could do about it. I asked her to look at the video camera and she did. She came back and told me that she could see my $580 on the camera but doesn't know what I did? She was suppose to have me fill out the video Lottory report but failed to do so but didn't fail to tell me how long shes been working at her job well training must not be very good because no one seems to know how to fill out the report correctly. She was also supposed to pay me fill out the report and turn it in to the Lottory to investigate. She did not do her job correctly and refuses to pay me my money.

CJ's #10 is NOT a BBB Accredited Business.

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