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Business Profile

Ecommerce

Jersey Glory

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/17/2025

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    on Sept 17 2025 I purchased a ******* hat with the 27 rings on the front of the hat from this facility. .in a size eight mens size upon receiving this hat two weeks ago ago the cap is not a size eight. compared to the size of my numerous hat collection. I had no phone number therefore, I had to email their support department. the first email I asked for a phone number because I am having an issue with the hat I purchased this email was sent on the third of October.. On October 4th I get this email from their support department stating Sorry to hear that. could you please tell me more about the issue with your new hat? Well do our best to help you resolve it.I in return wrote this issue with the ******* hat the size is suppose to be an eight and this hat is not a size eight. Im not trying to create any trouble I just want what I paid for and if you cannot do that refund my money.. the tag has a size 8 but its not a size eight, The provider will not reply to my email. I need my money refunded back to me. the address on the shipping label is Everlink Everlink ********************************* ***************. Per contact to my bank the payment was sent to Fagipa Print Mars Com.

    Business Response

    Date: 11/02/2025

    I recently began receiving mail at my personal home address for a company called Jersey Glory, your (BBB) letter included. I have no idea who they are but in just the little bit of research Ive done, it appears they are an overseas company/scam artists that have some how come across my address and are now fraudulently using it claiming it to be their business address in the *** both on their website and ******** page. I can only imagine where else. 
    Ive sent messages to Jersey Glory on both platforms demanding my information be removed and they will not do so. 
    Please stop sending letters to my home as I have no affiliation with the scam artists and am unable to help resolve these issues. 

    Thank you 

Jersey Glory is NOT a BBB Accredited Business.

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