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Business Profile

Vitamins and Supplements

Bang Pouches

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Vitamins and Supplements.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 4 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/27/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Order placed on 3/3/2025, today is 5/27/25 and have not received product or any email response regarding the order. I have sent multiple emails and refund request. Now all the links are invalid to store and order

  • Initial Complaint

    Date:04/09/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order on Dec 1st, 2024. To date, April 9th, 2025; I have still yet to receive my order. Initially, I contacted the company and was told they were having product quality issues and was told I would get additional free product. Months went by, I contacted again and was told that my order would ship that same week. Another month went by and I contacted asking about the order and have not received a response since. I have sent email asking for refund and again, no response. I also paid for express shipping.

  • Initial Complaint

    Date:04/06/2025

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On March ******* I made a purchase from Bang pouches for a total of $49.00. Their website advertises free expedited shipping!. On March ******* I received an email that a shipment is on the way. I have attempted to reach out to the company on 3 seperate occasions about my order, 2 times regarding cancelling the order since I didnt hear back from them the first time. They advertise our team is available 24/7 to help you. Typical response times is a few hours due to high demand.this is quoted directly from the bottom of their website. I emailed them on 3/25/25, 4/3, and early the morning of 4/6 with no response, no product, no idea when I will receive the product as the shipping information gives me no information, and no refund.

  • Initial Complaint

    Date:03/07/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Order Number: 1974 Order Date: January 14, 2025 Total Amount: $49 **************** pouches from the company and never got my order. I went to issue a charge back and then the company reached out. I was told that shipment would be delayed because of a tainted batch. I gave them the benefit of the doubt and canceled my charge back. Email correspondence shows this exchange was on January 30, 2025. I emailed them back on February 18 asking for a status and was told the shipment would be sent the following week. It is now March 3, 2025 and I have heard nothing from them. I don't think this company is legitimate. I do have an email chain to support my claim.

Bang Pouches is NOT a BBB Accredited Business.

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