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Business Profile

Property Management

V.I.P. Property Management, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:08/10/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The level of unprofessionalism that was displayed from this business is unbelievable. My business partner and I were in the process of renting a room from this company. In early June we spoke with ***. Who came off as a nice and honest man initially. He met my partner and I and showed us the office space we were going to rent. He gave us all the details cost, square footage, deposit and about the area. He explained to us that we would be able to move into the space quickly. Everything he told my business partner and I was erroneous. He informed us incorrectly about how much the room will cost. He was incorrect about the timeline, the fact they would clean and paint the room and the deposit amount. A short while after that *** stopped returning all calls and text messages for weeks. He then got back to us and said that his son ******* will be taking over the leasing process for us. ******* had told us that we got approved for the room and that everything was ok and the room was ready to go for us. As soon as we got the green light that we were approved we started purchasing things for our business for the room such as furniture, decorations, everything that we were planning to use for the room, etc. For two months we had been trying to meet up with ******* to sign the paperwork. He came up with all types of excuses of why he could not meet with us. ******** from he is too busy to and he is going camping. Finally on August 10th today two months after our initial contact. We were supposed to meet up and sign the contract at 4 pm. ******* called my business parter at 3 pm. Stating that he can not rent the room to us. And that he can not explain why. We asked '' Do you think that is very professional '' '' Is that how you want your business to be represented " He had no answers for us. Do not do business with this company. As they are very unprofessional and do not treat people in a professional manner.

    Business Response

    Date: 08/11/2023

    **** had applied to rent a commercial office space at a complex we manage. We never denied his application but we wanted to wait to see if something else comes along. If nothing else comes along within the next 3-6 months we will revisit his commercial application. With commercial applications a landlord can decide whether or not they want to rent to somebody or not in ********* wait on their application or pick someone else over another if they think another applicant would be a better fit. 

V.I.P. Property Management, Inc. is BBB Accredited.

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