Business ProfileforThe Pacific Paw

I'm writing about a company DBA PNW Pet Tags;here are links to them: https://www.facebook.com/PNWpettags https://www.pnwpettags.com/https://www.instagram.com/pnwpettags/I placed my order on Feb 4th.I sent further email inquiries about the status of my order on Mar 22, & Apr 11. I sent text messages on Apr 25 & 28 attempted to call, but they don't have a phone for calls- texts only.Still have received no replies other than a form letter email, still have not received product, payment was transferred to them on Feb 8th from my bank, their website/ & **** tracking shows order is still in ***** ** this is order confirmation email: ORDER CONFIRMATION Hey *****,********* parent friends! Thank you so much for your purchase, this email confirms your order. Please keep in mind we have a 3-5 business day processing time. At times this may be longer due to increase of orders. If you need sooner than this we are happy to accommodate, just reply to this email and we will do our best! Please look over your order and make sure everything looks correct. We do not offer a replacement if there is an error on your part with personalization and the order is already shipped.If any changes need to be made please let us know as soon as possible!All domestic orders in the ** we will send you another email with your tracking email as soon as it is done! Please allow **** 2-6 days to deliver. INTERNANTIONAL orders are sent standard post. it takes anywhere from **** buisness days until it is delivered. There is no tracking associated with your order. If you dont have after the 10th business day from being shipped please reach out to us and let us know. You can follow the status of your order by clicking the button below: