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          Find a Location

          Deschutes Roofing & Insulation has 5 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Deschutes Roofing & Insulation

              1304 NE 1st St Bend, OR 97701

            • Deschutes Roofing & Insulation

              5200 Meadows Rd Ste 150 Lake Oswego, OR 97035-0066

            • Deschutes Roofing & Insulation

              207 E 5th Ave Ste 220 Eugene, OR 97401-2774

            • Deschutes Roofing & Insulation

              1455 NW Irving St Suite 200 Portland, OR 97209

            • Deschutes Roofing & Insulation

              4145 SW Watson Ave Suite 350 Beaverton, OR 97005

            Business ProfileDeschutes Roofing & Insulation

            Roofing Contractors
            Multi Location Business

            Contact Information

            1304 NE 1st St

            Bend, OR 97701

            Visit Website
            (541) 241-5720

            Customer Reviews

            4.85/5

            Average of 41 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 7

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Deschutes Roofing Company offers residential and commercial roofing services.

            Products & Services

            Roof snow removal, Roofing Services, Gutters

            Business Details

            This is a multi-location business.

            Find a Location

            Deschutes Roofing & Insulation has 5 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Deschutes Roofing & Insulation

                1304 NE 1st St Bend, OR 97701

              • Deschutes Roofing & Insulation

                5200 Meadows Rd Ste 150 Lake Oswego, OR 97035-0066

              • Deschutes Roofing & Insulation

                207 E 5th Ave Ste 220 Eugene, OR 97401-2774

              • Deschutes Roofing & Insulation

                1455 NW Irving St Suite 200 Portland, OR 97209

              • Deschutes Roofing & Insulation

                4145 SW Watson Ave Suite 350 Beaverton, OR 97005

              Location of This Business
              1304 NE 1st St, Bend, OR 97701
              BBB File Opened:
              9/11/2017
              Years in Business:
              7
              Business Started:
              2/15/2017
              Business Incorporated:
              2/15/2017
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Limited Liability Company (LLC)
              Number of Employees:
              20
              Business Management
              • Ms. Emily D Simpson, Managing Member
              Contact Information

              Customer Contact

              • Ms. Emily D Simpson, Managing Member
              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Hire a trusted roofing contractor to repair, replace roof

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/19/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              SIGNED CONTRACT 2-11-22. METAL ROOF WAS REPLACED ON HALF THE HOUSE 4-1-2022. WATER STAIN APPEARED ON PORCH CEILING 6-12-22. THEY CAME OUT 6-18-22 AND REROLLED AN INCORRECTLY INSTALLED PANEL, NAILED AND CAULKED DORMER EDGE. 7-15-22 ROOF STILL ****S. ******************* SAID ALL WOULD BE OK. I AM ON WARRANTY AND THE PANELS WOULD BE REPLACED IF NECESSARY. 9-16-22 SECOND **** ABOVE BACK PORCH DOOR. **** SAID HE WOULD SCHEDULE A WARRANTY INSPECTION. I TOOK PICTURES OF ***** AND SENT TO ****************************. 10-24-22 ************************* PUT UP PAPER TO DETECT WATER AND **** A PENCIL LINE AROUND PORCH CEILING ROOF ****. ALSO GAVE ME METER TO READ FOR MOISTURE INSIDE HOME. 10 DAYS-NORMAL MOISTURE. 12-27-22 ****** ASKED IF WATER WAS DRIPPING- YES. HE SAID CALL BACK AFTER SNOWMELT. 4-3-23 ****** PUT ME ON A LIST. 5-1-23 SENT 5 PICTURES. 5-10-23 **** SAID I'M ON THE SHORT TRACK. 4 CALLS LATER ****** AND *********************** CAME. CHECKED DORMER WITH CAMERA FOR WATER MARKS. SAID CHIMNEY SKIRTING (THIS WAS NOT CHANGED WITH NEW METAL) NEEDS CAULKING. HE ORDERED NEW TYPE METER. 6-21-23 I TOOK METER READING AT 3.9%. OTHER READINGS SHOWED HIGHER. 8-8-23 GABE SAID OWNER *************************** WOULD CALL ME- NO CALL. 8-26-23 JUNIOR CAME AND CLEANED OLD CAULKING OFF SKIRTING AND RECAULKED IT. 10-13-23 STILL HAVE ROOF ****. TEXTED PICTURES TO ********* 10-13-23 **** HAD ME READ METER 3 WEEKS LATER! DID NOT REGISTER MOISTURE. 11-29-23 **** TOOK PICTURES OF LEFT ROOF EDGE , PANELS BEHIND DORMER, HOLE NEAR VENT PIPE. 12-3-23 SENT VIDEO WATER BEADS AND MOISTURE ON PAPER TOWEL. **** SAYS HE HAS TO SEE THE WATER BEADS HIMSELF TO DO ANYMORE. HE SAID I AM NOT A PRIORITY SINCE THE **** IS ON THE ****** NOT INSIDE THE HOME. I HAVE HEARD THIS FOR 19 MONTHS. 12-14-23 JUNIOR CAULKED VENTS AND CRICKETS. 12-21-23 STILL HAVE ROOF ****. WATER IS BEYOND ******'S PENCIL ***** SENT *************************** CERTIFIED LETTER ASKING FOR WRITTEN SOLUTION AND HONOR HIS CONTRACT WITH ME SIGNED 2-11-22
              Read More
              Read 1 More Complaints

              Customer Reviews

              41 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Denise C

              12/29/2023

              Deschutes Roofing from first contact through installation was professional. I am very impressed by all the employees I interacted with. Installation was fast and cleanup was thorough.
              Read 40 More Customer Reviews

              Local BBB

              BBB Great West + Pacific

              More Info on Local BBB

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