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Find a Location

Beaverton Kia has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Beaverton Kia

      12505 SW Broadway St Beaverton, OR 97005-2137

    • Beaverton Kia

      13575 SW Farmington Rd Beaverton, OR 97005-2607

    • Beaverton Kia

      PO Box 728 Beaverton, OR 97075-0728

    Business ProfileforBeaverton Kia

    Used Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Beaverton Kia has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Beaverton Kia

        12505 SW Broadway St Beaverton, OR 97005-2137

      • Beaverton Kia

        13575 SW Farmington Rd Beaverton, OR 97005-2607

      • Beaverton Kia

        PO Box 728 Beaverton, OR 97075-0728

      Location of This Business
      12505 SW Broadway St, Beaverton, OR 97005-2137
      BBB File Opened:
      1/1/1995
      Years in Business:
      59
      Business Started:
      1/1/1965
      Business Started Locally:
      1/1/1965
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Bob Lanphere's Beaverton Kia
      • Lanphere Enterprises Inc
      Business Management
      • Mr. Robert Lanphere, Owner
      • Kathy Caldera
      • Mr. Sam Riley, General Manager
      Contact Information

      Principal

      • Mr. Robert Lanphere, Owner
      • Mr. Sam Riley, General Manager

      Customer Contact

      • Mr. Sam Riley, General Manager
      Additional Contact Information

      Fax Numbers

      • (503) 643-8687
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/18/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      **** *** sold me a car by buying my car at trade in on or around 2018. The dealership did NOT notify the OR DMV that THEY now own the trade in, not me. All these years later, I am being SUED by a towing company in NV because the car was towed there (the car owned by **** **** and has not been removed or recovered. The RUDE UNPROFESSIONAL *** OF 13 YRS REFUSED TO TELL ME HIS NAME AND REFUSED TO SEND ME PAPERWORK OF PROOF HE SOLD ME A JUNK CAR AND TOOK MINE IN AS TRADE). he claimed every car buyer in OR is required to do the lien release, not the dealer. Really? I went on ******** and asked. I have ***** replies for OR residents who say they have NEVER had to lien release a car at trade in. I went on ******** I have ***** replies from OR residents saying they have NEVER been required to do this. I called 7 dealerships in OR. They ALL said NO, the DEALERSHIP does the lien release, NEVER the customer. I called the OR DMV. They said this ONLY applies when a person sells their own car to another person. The OR DMV said they have NEVER heard of a dealership not doing this for the customer. I was NOT NOTIFIED. I have purchased 5 cars in OR and NEVER heard of this. The *** REFUSED to email me proof of the vehicle I traded in and proof of the car I purchased (trade in VIN kmhcg35c05u359406 ******* accent GT 2005). I have spoken with a lawyer regarding filing suit against the *** of **** *** personally. I have contacted the Oregonian, the Mayor, the city counsel, all major TV stations in ********, and have asked a local celebrity I know in OR w/168,00 Weekly email subscribers to please notify his followers about what the mgr has done and is refusing to make this right (the email went out today). I have a tik tok video out now about this that has been viewed ****** times. I am filing a complaint with *** and BL corporate about this mgr refusing to make this right, refusing to send me paperwork or proof, being RUDE to me on the call. Make this right and prove to me the lien is released.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Danielle L

      1 star

      05/31/2022

      Talked to a salesperson for a few days and got in writing that they would have a specific car (model, trim package, and color) within two weeks. Only after driving out there, having a financial discussion, and writing a check, did they reveal that they don't have that car at all. They had filled out all the paperwork for a completely different car. Total bait and switch. Don't waste your time here.

      Beaverton Kia Response

      06/04/2022

      ********,The vehicle that you had inquired on through the internet was still in transit. The sales rep, who was still very new, mistakenly told you that it had an option that it didn't. Since the vehicle was not here at the time, he could not personally verify it for sure. I agree that he should have checked with the manager before telling you that it did. The vehicle wasn't here when you came in to the dealership, so there was no chance for you to look at or test drive it, otherwise we may have discovered the error sooner. As soon as the manager realized the mistake he personally came out and addressed it with you. Nothing that transpired was done intentionally or with malice. The term bait and switch is defined as advertising goods at an apparent good deal with the intention of substituting inferior or more expensive goods. That is not what happened here. The vehicle was not advertised and pricing was never discussed to lure you in. It was an unfortunate, but honest mistake. We are very sorry for the inconvenience.

      Local BBB

      BBB Great West + Pacific

      BBB Reports On

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