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Business Profile

Data Processing Services

Epiq Class Action & Claims Solutions, Inc.

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Epiq Class Action & Claims Solutions, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Epiq Class Action & Claims Solutions, Inc. has 10 locations, listed below.

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    Customer Complaints Summary

    • 38 total complaints in the last 3 years.
    • 12 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:09/19/2023

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I received an email last year in august that I am a victim of identity theft and I am in the class settlement may 2022. Then July 2022 I received an email that class settlement is court hearing on august 22, ***************************** when payment is available. So on June 12,2023 I call them and try get information on payment and the hearing how it went. The representative told me Im not receiving the settlement and I ask why he hung up on me. I filed a police report twice in august last year because it shows I am victim and someone have a driver license and two lane lines under my social security number on my bank statement alerts. I am a true victim and I would like capital one data breach settlement administration to really look into my case and reconsider me for this settlement. I may not have spent money but I do have proof of my identity stolen based on capital black data has been taken . My bank account , social **********************, my ******* driver lisence and date birth was taken. They can email me and I will show the evidence.

    • Initial Complaint

      Date:08/03/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I received an email from epic via Tremendous for a payout for Zoom Class Action Suit.Email was an Amazon gift card fir $32.32.CODE IS INVALID!!!!!No one at epic pay can or has helped me. I was told they would get back to me but we all know how that works. Comments online are that they are trying to NOT make these required payments. I just want the $32.32 to which I am entitled as a member of that class.

    • Initial Complaint

      Date:06/05/2023

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Hello,Last Thursday, June 2nd, I responded to an email from this company, promising a settlement for a class action lawsuit with Zoom. I chose to receive ***** dollars via Paypal. Today I received a notice from Epiq Pay that my Paypal payment had been made (my account funded with the settlement of *****). No such payment was sent to my Paypal account. The phone number listed to call is not a manned number so there is no way to contact the company. I'm seeking payment of ***** to Paypal.Thanks for any help you can provide.

    • Initial Complaint

      Date:03/02/2023

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      A settlement from Rodan + Fields was to be issued via an Amazon gift card through the ************* **** has made the process of collecting said claim a convoluted and frustrating process. It seems to be attempting to deter people from collecting the funds owed to them from the terms of the settlement. Checks that are not cashed after six months can no longer be cashed. Id be interested to see how the unclaimed funds are distributed.

    • Initial Complaint

      Date:02/27/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      5-18-22 my *** ****** caught engine fire due to a recall. Its still sitting in my yard and other recalls have occurred.. I had it towed and had to pay charges, then *** and ************ had it then *************** ***. I have receipts and they have still not put a new engine in my car. They are at fault for the motor. I love my car but not without the new motor it needs from the recalls. Please take action. I am fixing to hire a lawyer for this , if I cant get this resolved this site wont let me upload the pictures!!!!

    • Initial Complaint

      Date:01/26/2023

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This complaint is regarding my settlement payment in the class action Kukorinis ** ******** (claim id # YHIYRXBW). I have not received my settlement payment and reached out to class admin multiple times . ******** they have acknowledged this request they have failed to reissue my check after multiple attempts

    • Initial Complaint

      Date:12/17/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Hello This regarding the Kukorinis ** ******** **** Settlement . My claim id is ******** I have contacted the claims admin and written to them by mail to reissue my settlement and havent heard back I have asked them to reissue my check to address on claim file and they continue to give me run around Please reissue my check for this settlement to ************************************************************** at the earliest and confirm back on the same Thanks

    • Initial Complaint

      Date:11/23/2022

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Purchased 22 Porsche Macan S in April. Car delivered without electric steering option. Advised future retrofit. Recently found out Porsche decided to refund $1000 through third party, Epiq Pay. Never contacted by them, only way to contact them is through ** Mail. Ive done this several times with no luck. Program ends in a few weeks. Porsche North America advising they cannot help as its through the third party. Porsche confirmed I qualify.

    • Initial Complaint

      Date:09/09/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      It were a mediation came up under my name back in October 2020 I did not have no acknowledge of so I received a letter from ***** Fargo mediation program to fill out a form and I did they gonna tell me that anthe case closed and they mailed out two checks one for 1,944dollars44scents and another one for 277dollars78scents I were in the hospital fighting COVID 19 I explained to them I didn't know no checks were coming or cashed in my name until I filled out a mediation form august 3 know they acting like they refuse to send my two checks this don't make sense what they doing it's not my fault I blame them for this

    • Initial Complaint

      Date:08/30/2022

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My name is ********************I am a class member for dollars for disk settlement. My settlement is managed entirely by Epiq team. I apologize for the lengthy email, but fraud has happened and the admin team at Epiq refuses to help. A month ago, admin advised me that my reward was distributed incorrectly and fraudulently to another resident (a resident of **********) where I never lived. See messages attached below: I told them to reissue the reward to the correct person (me) but they refused. See evidence: They emailed me today, after 40 emails, that they cannot reissue the reward, despite them agreeing to the fact that it was fraudulently issued to another person, with a different address, email, phone, state, etc.Can you please email them and see if you can do anything?

    Epiq Class Action & Claims Solutions, Inc. is NOT a BBB Accredited Business.

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