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Business Profile

Collections Agencies

LW Management

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/19/2024

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Business has called me several times claiming that they have a debt that I owe to Cash Advance USA. While I do ows this, when I asked Cash Advance USA if LW managment was the company now handling the debt, they stated no and that it was a different company. I have asked LW management for a physical copy of the "contract" to be mailed to my address and I have recieved nothing. After talking with my bank, SOFI, they also seemed to be worried that it was a scam and warned me to quit allowing them to take the money out of the account. I have paid $****** so far. Things just arent adding up to me. Now I get a phone call, which I have screen shot and added and this LW managament is threatning legal action. I have attached what they have emailed me and the voicemail they have left me.

  • Initial Complaint

    Date:07/23/2024

    Type:Billing Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They are telling me that I have a debt for Ace cash advance, but I never had any dealings with a cash advance and they’re telling me I owe $582 and we can be paid immediately

  • Initial Complaint

    Date:08/03/2023

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    LW management mr freeman is telling me I owe a debt but has no information about it

  • Initial Complaint

    Date:11/10/2022

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    An ex coworker told me this place called to serve me papers. Was told I don't work there but these people got extremely rude with them. If I were still working there this situation would have been embarrassing considering I don't do anything that warrants me getting paperwork served.

LW Management is NOT a BBB Accredited Business.

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