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          Find a Location

          Galaxy Home Recreation has 11 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileGalaxy Home Recreation

            Hot Tub Dealers
            Multi Location Business
            BBB accredited business

            Additional business information

            Additional Info:
            The company states that it offers home recreation products, new and used.
            See all additional business information

            Contact Information

            7498 E 46th Pl

            Tulsa, OK 74145-6306

            Get Directions
            Visit Website
            (918) 835-1176

            Business hours

            10:00 AM - 7:00 PM
            Business Hours
            10:00 AM - 7:00 PM
            10:00 AM - 7:00 PM
            10:00 AM - 7:00 PM
            10:00 AM - 7:00 PM
            10:00 AM - 7:00 PM
            10:00 AM - 6:00 PM
            12:00 PM - 5:00 PM

            Customer Reviews

            3.44/5

            Average of 27 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            23 complaints closed in last 3 years

            7 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA

            Accredited Since: 10/13/2023

            Years in Business: 48

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Galaxy Home Recreation has 11 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              7498 E 46th Pl, Tulsa, OK 74145-6306
              BBB File Opened:
              10/16/1995
              Years in Business:
              48
              Business Started:
              10/1/1975
              Business Started Locally:
              10/1/1975
              Business Incorporated:
              10/1/1975
              Accredited Since:
              10/13/2023
              Type of Entity:
              Corporation
              Alternate Business Name
              • Billiards of Tulsa
              Hours of Operation

              Primary

              M:
              10:00 AM - 7:00 PM
              T:
              10:00 AM - 7:00 PM
              W:
              10:00 AM - 7:00 PM
              Th:
              10:00 AM - 7:00 PM
              F:
              10:00 AM - 7:00 PM
              Sa:
              10:00 AM - 6:00 PM
              Su:
              12:00 PM - 5:00 PM
              Business Management
              • Mr. Ronak Shah, President
              • Mr. Calvin Smith, Director of Sales
              Contact Information

              Principal

              • Mr. Ronak Shah, President

              Customer Contact

              • Mr. Ronak Shah, President
              • Mr. Calvin Smith, Director of Sales
              Read More Business Details and See Alerts

              Customer Complaints

              23 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/25/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              My husband and I purchased an unground pool 7/23/22. Construction began in March 2023. This was caous. They changed construction managers 3 times. Pool was completed. We opened our pool up for this season and our pump is not working correctly and the heater is not working at all. I called to try to schedule a service call on Tuesday March 19, 2024. I spoke with ****** from galaxy pool construction. He said he would file a service request and warranty request and call me back. I never received a call. I tried to call the main store in Broken Arrow and they stated they were unable to help me and when I tried to call back they transferred my call to an individual in the field who could not help me. I then attempted to call back and no one would answer the phone. **************** has been horrible. I would just like to have my pool working correctly.
              Read More
              Read 22 More Complaints

              Customer Reviews

              27 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Mike C

              04/19/2024

              Bought pool, paid over $7k. While connecting vacuum discovered we were missing a part, skimmer lid adapter. Called, they apologized and said one was in stock, come by. **** in, explained again, they wanted to charge me. When I explained AGAIN, was told if I try to leave with it they were calling police! DO NOT TRUST THESE IDIOTS!!!****

              Galaxy Home Recreation Response

              04/29/2024

              We sincerely apologize for any confusion, frustration, and inconvenience you experienced regarding the inclusion of the part in your recent purchase. After reviewing your order, we understand that the part was not intended to be included as it is listed as an upgrade/add-on item. Our team should have handled the situation better, and we regret any misunderstanding.

              To resolve this immediately, well ensure that the skimmer lid adapter is provided to you at no additional cost. Please contact our ************* Team directly so we can resolve this issue for you promptly.  

              We value your business and are committed to making things right and appreciate your understanding.
              Read 26 More Customer Reviews

              Local BBB

              BBB Serving Eastern Oklahoma

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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