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Find a Location

Burggraf Disaster Restoration has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforBurggraf Disaster Restoration

    Fire and Water Damage Restoration
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/16/2001

    Years in Business: 34

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Burggraf Disaster Restoration has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      400 S Rockford Ave, Tulsa, OK 74120-3416
      BBB File Opened:
      7/31/1996
      Years in Business:
      34
      Business Started:
      1/1/1990
      Business Started Locally:
      1/1/1990
      Accredited Since:
      2/16/2001
      Type of Entity:
      Corporation
      Alternate Business Name
      • Burggraf Restoration, Inc.
      • Burggraf Services, Inc.
      • Burggraf Carpet & Upholstery Cleaning
      • Burggraf Restoration
      Business Management
      • Mr. Greg Diebold, General Manager
      Contact Information

      Principal

      • Mr. Robert Williams, Assistant General Manager

      Customer Contact

      • Mr. Bryan Burggraf, Owner
      • Mr. Robert Williams, Assistant General Manager
      • Mr. Greg Diebold, General Manager
      Additional Contact Information

      Fax Numbers

      • (918) 584-3773
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Preparing for and recovering from flooding

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/01/2024

      Complaint Type:
      Billing Issues
      Status:
      Resolved
      We recieved a copy of the itemized bill from our insurance adjuster. I forwarded that breakdown back to burggraf with a line by line of the items they did not do. I tried several times to ask for a new bill and so did our adjuster with no response. It took 3 and half months for it to be corrected. Finally recieved a corrected bill on 1/9 and sent a check on 1/22 through my ******************* pay. On 1/31 I received a mechanics lien fro the court clerk. They still have not checked their PO Box for payments so we are caught in the middle. I told them they were committing insurance fraud since they were aware insurance wa involved and still billed for service not rendered. They will not return calls or emails to us or to the insurance company.
      Read More

      Customer Reviews

      4 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Michelle N

      1 star

      05/02/2024

      It took them 3 months to restore our 22 sq ft bathroom. Original estimate was $1700. After the work was completed we received a new estimate for $3900!!! We tried scheduling an appointment to discuss the bill and kept getting put off by the *** ******. Their sub contractor filed a lien on our house because they didnt pay him. His bill to Burggraf was $2350. Our attorney negotiated the bill to $2800. Totally tried to rip us off for about $1000!!!

      Local BBB

      BBB Serving Eastern Oklahoma

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