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Business Profile

Auto Salvage

Fetch Auto Parts and Salvage

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Salvage.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/09/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had contacted **** on ******** marketplace on a listing for transmission rebuilds. I set up for my vehicle to be towed to fetch auto for the rebuild. He had told me $600 plus tax and the listing said nothing about cash only or a no refund policy or I would have never considered using his services as that is an immediate red flag. When I went to pick up my vehicle I was informed that they are cash only and I asked why and I had to go get cash. They took my money and I immediately noticed something was wrong with my vehicle. I got under it when I got home and noticed it was a used transmission and it was having issues shifting. My tie rod end fell off while driving as if it were sabotaged to crash. These nuts have a codder pin so for the nut to come off someone would have to purposely take it off. I had trouble getting ahold of **** and eventually he agreed they did something wrong and took the vehicle back in. I picked it up May 21st for the second time. The exhaust was hanging under the vehicle and bolts were missing it was slipping in 2nd gear and had no reverse. I informed him of the issues and they took it back again. He told me it was fixed and I went to pick it up. It still had no reverse and there was trash in my vehicle and the drivers inside door lock is broken. Told him that I have been without the vehicle for two months and I would like a refund. He said that he doesnt do refunds. I do not feel safe taking my vehicle here again and I would like a refund so that I can get it repaired properly. I considered taking legal action but he has tens of cases against him on **** and he seems to have no intention on paying the court rulings. I will take legal action if necessary.

  • Initial Complaint

    Date:05/07/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I Ordered vehicle parts from this company. Only 3 out of the 6 parts I ordered showed up months after purchasing. I had to get the Sheriff involved after only receiving 1 part from this company. 2 weeks later I got only 2 more parts (total of 3 out of 6). This company never answers their phone, ignores your ************* messages and will block you after he takes your money! This company has done this to MANY people according to his reviews. I gave this company $800 for these vehicle parts and I probably wont see the rest of the parts I ordered. Police need to be involved to stop this theft!

Fetch Auto Parts and Salvage is NOT a BBB Accredited Business.

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