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About

About This Business

We're a Veteran-owned, military family business committed to exceeding customer expectations. From personalized keepsakes and custom apparel to home décor and corporate gifts, we offer something for everyone.

BBB Accredited Since: 8/19/2024

Years in Business: 5

Business Details

BBB File Opened:
8/13/2024
Business Started:
7/7/2021
Business Started Locally:
7/7/2021
Business Incorporated:
7/7/2021
Type of Entity:
Limited Liability Company (LLC)

Additional Information

Payment methods
Visa



Mastercard



American Express



Discover



Wallets



Apple Pay



Google Pay



Amazon Pay



Meta Pay
Refund and Exchange Policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at [email protected]. Please note that returns will need to be sent to the following address: 5305 E Hidden Springs Dr., Perkins, OK, 74059. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at [email protected].
Business Categories
Designer Apparel

Latest Reviews

  • Linda G.

    "OKIE GRIT, LLC is a family and Veteran home business that I would highly recommend to anyone. Its products are amazing and very high quality." ... Read full review

  • Mason V.

    "OKIE GRIT is an amazing product that stands by their work. The quality of the product and the customer service is top tier and Im beyond satisfied with my orders." ... Read full review

  • Marilyn J.

    "Great service and creativity!" ... Read full review

View all Reviews

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