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Find a Location

American Truck Training, Inc. has 1 locations, listed below.

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    Business ProfileforAmerican Truck Training, Inc.

    Truck Driver Training
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.69/5stars

    Average of 13 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/26/2024

    Years in Business: 24

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This company offers commercial truck driver training.

    Business Details

    Location of This Business
    5204 W I 40 Service Rd, Oklahoma City, OK 73128-1200
    BBB File Opened:
    5/6/1996
    Years in Business:
    24
    Business Started:
    12/28/1999
    Business Started Locally:
    5/6/1996
    Business Incorporated:
    12/28/1999
    Accredited Since:
    2/26/2024
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    7:00 AM - 5:30 PM
    T:
    7:00 AM - 5:30 PM
    W:
    7:00 AM - 5:30 PM
    Th:
    7:00 AM - 5:30 PM
    F:
    7:00 AM - 5:30 PM
    Sa:
    7:00 AM - 5:30 PM
    Su:
    Closed
    Business Management
    • Mr. Jerome Redmond, Owner
    Contact Information

    Principal

    • Mr. Jerome Redmond, Owner
    Additional Contact Information

    Fax Numbers

    • (405) 254-3060
      Primary Fax

    Email Addresses

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/27/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I enrolled in ATT on 9/1/23 to start the 4-6 week CDL training course (180 hours required). I completed my 180 hours within the 6 week period and held up my end of the expectations but did not receive what I was promised from ATT. They over enrolled their classes, so we did not get the repetitions. We were promised to prepare us for the testing, the equipment was broken and faulty, and a mini cases, unsafe, and we were expected to use it even on test drives, as an example my first five test drives out on public roads the truck I was driving you could not adjust the seat. These are manual driving vehicles, I was unable to properly learn driving of the vehicle for my first five drives, on my seventh drive I was told that everything I have been taught previously was wrong by the head trainer. I received inadequate training during my time there it did not prepare me for the testing. When I enrolled I was told that you keep testing until you pass but then upon not passing my second test I was told that the third test would be my last free one. After that I would have to start paying $250 for each additional test. This was something new they added, but was not part of my initial enrollment. I gave them an opportunity to rectify the situation. They felt that they had done everything correct have many more examples I can provide. There were several instructors that were fired during my time, one for sexual harassment, the other one for threatening a student. Im also going to be submitting complaints through the state through the tribal council, and the attorney, general, and the ******** workforce commission as they run students through the school and they have no idea whats going on there.
    Read More

    Customer Reviews

    13 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Dakota J.

    5 stars

    02/19/2024

    They were very patient with me took me a little longer to finish

    Local BBB

    Better Business Bureau Serving Central Oklahoma

    BBB Reports On

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