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Find a Location

Superior Exterior L.L.C. Roofing has 1 locations, listed below.

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    Business ProfileforSuperior Exterior L.L.C. Roofing

    Roofing Contractors

    Current Alerts For This Business

    Out of Business:
    According to information in BBB files, this business is no longer in business.

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Roofing Contractor Specializing in Hail & Wind Damage 

    Products & Services

    This company offers roofing, siding, gutters, repair and replacement.

    Business Details

    Location of This Business
    4001 Tinker Diagonal Ste A, Oklahoma City, OK 73115-1114
    BBB File Opened:
    3/20/2009
    Business Started:
    1/1/1992
    Business Started Locally:
    1/1/1992
    Business Incorporated:
    9/25/2009
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Aaron Potter, Owner
    • Ms. Ashlee Samba, Company Contact
    • Ms. Tamie Kiezel, Office Manager
    Contact Information

    Principal

    • Ms. Tamie Kiezel, Office Manager

    Customer Contact

    • Ms. Tamie Kiezel, Office Manager
    Additional Contact Information

    Fax Numbers

    • (405) 294-9072
      Other Fax

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/11/2023

    Complaint Type:
    Order Issues
    Status:
    BBB unable to locate business
    By the files uploaded, I have not signed a final contract and yet they are trying to get me to pay $250 for a restocking fee for materials they have said they already ordered. They said if I choose not to use them to put on my new roof then I'll have to pay the $250 or leave a favorable review on ****** and they will forego the $250. This, in my opinion, is blackmail and unethical since all they have done is give me the costs of the roof and harassed me and my insurance company to get it done. In the last few months, my Mother died and ive had numerous health problems and they continued to harass me several times a week to get the contract and get started. I told them that I still had to get the money and get approval from my brothers to do it and that I'm still in mourning. To write them a favorable review for work that they haven't done would mislead their future customers. I don't believe I am liable for the $250 since as you can see there is no signed final contract. I did sign an initial contract for them to do the estimate and crunch the numbers but they told me that it was only an initial contract and so I was not contractually obligated to choose them to do my roof. I'd like them to drop the $250 restocking fee and leave me alone without writing them a favorable ****** review that they haven't earned. As I write this, they called gain and said the $250 is for office work done for me not materials. $250 is excessive for two estimates (they messed up the math on the first one) and harassing phone calls and they would've been paid for said paperwork anyway even though she says she's commission only. She said I owe it since I didn't cancel the initial contract within 3 days as per item #**. I didn't have an initial estimate within 3 days so why would I cancel? It is just a scam to get money no matter what. I asked her what to write since they haven't done anything and this office work was mostly the harassment. I may write it but they won't like it.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    Better Business Bureau Serving Central Oklahoma

    BBB Reports On

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