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Find a Location

Prism Specialties has 1 locations, listed below.

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    Business ProfileforPrism Specialties

    Restoration Companies
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/26/2022

    Years in Business: 28

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    13500 Railway Dr, Oklahoma City, OK 73114-2271
    BBB File Opened:
    12/14/2021
    Years in Business:
    28
    Business Started:
    1/1/1996
    Business Started Locally:
    3/26/2021
    Business Incorporated:
    3/26/2021
    Accredited Since:
    1/26/2022
    Type of Entity:
    Corporation
    Business Management
    • Mr. Donovan Kosters, Business Development Manager
    Contact Information

    Customer Contact

    • Mr. Donovan Kosters, Business Development Manager
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a restoration contractor

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/29/2023

    Complaint Type:
    Delivery Issues
    Status:
    Resolved
    I previously submitted some information on here and said that it was resolved being that one of the people at the location was very apologetic. However, the insurance company has given this location over 20,000 and they have delivered all of our items only to find out there are several several items missing. I take pictures daily and they are timestamps saying that to say I have sent this company several pictures of items that are missing. They got paid for a service. They delivered our items and there’s so much missing as if someone went through and picked through our items. I have at least two or three hefty bags of clothes that’s missing. I called the office several times they don’t answer my calls at all and I cannot leave a message every since my items have been delivered . I have been texting back-and-forth with a representative who is telling me that they had some employees. They were not very happy with doing our items and they’re not sure if something went wrong there. The problem is if you have people you don’t trust over are things and these items were stolen. That’s a big problem. You were paid for a service And our items are missing at this point this is not good business. I was very polite about things and the fact that I declined to continue further initially thinking we would get taken care of. We didn’t. We just want ALL our items back they took from the home. That’s all. I have several pics I’ve sent them and don’t mind sending you all as well. This has been since 12/2/22 just wanting to be over and done with. They were paid and we just got the last of our things they gave a few days ago and they are not all there
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    Better Business Bureau Serving Central Oklahoma

    BBB Reports On

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