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Find a Location

Oklahoma City Volkswagen has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Oklahoma City Volkswagen

      4710 NW 39th St Oklahoma City, OK 73122-2505

    • Oklahoma City Volkswagen

      5600 NW 39th St Warr Acres, OK 73122-2204

    • Oklahoma City Volkswagen

      5101 Classen Cir (billing Address) Oklahoma City, OK 73118-4424

    Business ProfileforOklahoma City Volkswagen

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This company offers Sales/repairs of new/used autos.

    Business Details

    This is a multi-location business.

    Find a Location

    Oklahoma City Volkswagen has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Oklahoma City Volkswagen

        4710 NW 39th St Oklahoma City, OK 73122-2505

      • Oklahoma City Volkswagen

        5600 NW 39th St Warr Acres, OK 73122-2204

      • Oklahoma City Volkswagen

        5101 Classen Cir (billing Address) Oklahoma City, OK 73118-4424

      Location of This Business
      4710 NW 39th St, Oklahoma City, OK 73122-2505
      BBB File Opened:
      12/28/1964
      Years in Business:
      7
      Business Started:
      4/17/2017
      Business Started Locally:
      12/1/1964
      Business Incorporated:
      11/29/2016
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 19 UD 2218 for this business, issued by OK Motor Vehicle Commission. The expiration date of this license is 12/31/2025.

      These agencies may include:

      OK Motor Vehicle Commission

      4400 Will Rogers Parkway

      Oklahoma City OK 73108

      (405) 521-2375

      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Strongpoint AutoGroup, LLC
      Business Management
      • Ms. Crystal Carpenter, Controller
      Contact Information

      Customer Contact

      • Ms. Crystal Carpenter, Controller
      Additional Contact Information

      Fax Numbers

      • (405) 789-3317
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      11 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/25/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I purchased a 2018 ************* from this dealership on January 3rd, 2024 and was not informed of the problems with the Jeep. The radio is faulty, the mileage often reads incorrectly, and there is cosmetic damage that the dealership did not include in the paperwork. It took me over a month to finally get someone to actually give me the time of day after calling up to the dealership repeatedly. Once I finally just showed up at the dealership and demanded for a manager, they informed me there was nothing they could do because they arent a Jeep dealership and to take it to another dealership and have them fix the problem. They also informed me that they could not fix the cosmetic issue because it had already been repaired, yet the crack was still present. I have read many bad reviews from this dealership and I highly regret doing business with them. They do not answer the phone.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Amanda B.

      1 star

      09/28/2022

      So many problems, not enough space. I lost nearly 100 points in credit due to this deal, ran my credit a month later without our permission as their finance guy did not send in our paperwork on time. Got ahold of the GSM who can’t communicate in a timely manner and has nothing but excuses, then a GM and they seem to think they’ve done all they can with a short and sweet email. Do not purchase from these crooks. Also they have my trade in for sale (while I was still paying on it, took over 3 months to pay off) with less miles posted then what it had when I traded it in. Crazy.


      Local BBB

      Better Business Bureau Serving Central Oklahoma

      BBB Reports On

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