Business ProfileforBest Price Auto Salvage

I purchased a motor for my vehicle and provided the business with my Vin#, year, make and model of the vehicle - per their policy and no one informed me that the motor I was purchasing wasn't compatible with my vehicle, I spent over $2000 on this motor and simply wanted to exchange for a motor that would work in my vehicle. I was told if I wasn't a regular person they would help me but since I'm not a mechanic, I needed to pull my big girl ******* up and realize that I made a mistake. I was told by an employee that a magician doesn't tell it's secrets when I asked where the motor was coming from. I asked to speak to a manager and was told that he was having a baby and I couldn't talk to him but I could send an email. Literally the worst experience ever, I just want to get what I need and would like to be treated fairly, especially after spending so much money. I was told by a mechanic that it would cost an extra $2000 I'm extra parts just to make this motor work for my vehicle, when I can just get the correct motor for my vehicle, I wouldn't have to worry about that. I just want Fair treatment and not to be spoken to do disrespectfully.