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Find a Location

Metro Appliance Service has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Metro Appliance Service

      1521 SW 122nd St Oklahoma City, OK 73170-4856

    • Metro Appliance Service

      2410 W Memorial Rd Oklahoma City, OK 73134-8047

    Business ProfileforMetro Appliance Service

    Appliance Rental
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Metro Appliance Service has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Metro Appliance Service

        1521 SW 122nd St Oklahoma City, OK 73170-4856

      • Metro Appliance Service

        2410 W Memorial Rd Oklahoma City, OK 73134-8047

      Location of This Business
      1521 SW 122nd St, Oklahoma City, OK 73170-4856
      BBB File Opened:
      6/17/2009
      Business Management
      • Mr. Matt Niksch, Owner
      Contact Information

      Principal

      • Mr. Matt Niksch, Owner

      Customer Contact

      • Mr. Matt Niksch, Owner
      Additional Contact Information

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/07/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I first contacted Metro Appliance Service in May of 2022 for a repair on my refrigerator. The repairman, ****, stated that I needed to replace the compressor, evaporator, and heat transfer. He supposedly replaced all 3 parts but within 2 weeks of May 19, 2022, he had to return 4 more times because the freon kept leaking out from the terrible welds he made.In September of 2023, the fridge stopped working again so I contacted **** for *********** again. This time, he cleaned the coils and charged me $539 for an "injector kit." This, injector kit part doesn't exist. He also cleaned and charged me for my ice machine, which is a separate appliance, that I did not ask him to touch. He charged me $180 for cleaning the coils on the freezer, also a separate appliance, $180 for cleaning the coils on the refrigerator, and $140 for the ice machine. The total for everything that day was $1200. I did not get a receipt. Within 24 hours, the freon had leaked out again and once again, I was left without a working refrigerator. I contacted the owner of Metro Appliance Service, told him my issues and concerns of feeling that I was overcharged and felt taken advantage of. I told him **** cleaned the coils on my ice machine and freezer without asking me if I wanted him to nor explained to me how much it would cost. The owner called me a liar and said **** would never do such a thing. I found someone else to repair my refrigerator. This repairman brought to my attention that the evaporator that I had paid $700 the previous year had never been replaced. I had purchased a new one because **** told me that's what was leaking this time. I paid $120. I also learned the compressor that I was charged $1300 should not have been more than $500. This repairman also redid all of the welds that **** did because they were terrible. I feel that I have been overcharged in several ways and was treated like trash from the owner. I would NEVER recommend this company to anyone for any type of service.

      Customer Reviews

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      Better Business Bureau Serving Central Oklahoma

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