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Find a Location

Tradan Heights - Ideal Homes & Neighborhoods has 13 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Tradan Heights - Ideal Homes & Neighborhoods

      1320 N Porter Ave Norman, OK 73071-6619

    • Tradan Heights - Ideal Homes & Neighborhoods

      4310 W Aggie Dr Stillwater, OK 74074

    • Tradan Heights - Ideal Homes & Neighborhoods

      10545 NW 34th Ter Yukon, OK 73099-3716

    • Tradan Heights - Ideal Homes & Neighborhoods

      2500 Trailwood Dr Norman, OK 73069

    • Tradan Heights - Ideal Homes & Neighborhoods

      16420 Coldfire Rd Oklahoma City, OK 73170-8216

    Business ProfileforTradan Heights - Ideal Homes & Neighborhoods

    Home Builders
    Multi Location Business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers new home building and residential construction.

    Business Details

    This is a multi-location business.

    Find a Location

    Tradan Heights - Ideal Homes & Neighborhoods has 13 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Tradan Heights - Ideal Homes & Neighborhoods

        1320 N Porter Ave Norman, OK 73071-6619

      • Tradan Heights - Ideal Homes & Neighborhoods

        4310 W Aggie Dr Stillwater, OK 74074

      • Tradan Heights - Ideal Homes & Neighborhoods

        10545 NW 34th Ter Yukon, OK 73099-3716

      • Tradan Heights - Ideal Homes & Neighborhoods

        2500 Trailwood Dr Norman, OK 73069

      • Tradan Heights - Ideal Homes & Neighborhoods

        16420 Coldfire Rd Oklahoma City, OK 73170-8216

      Location of This Business
      1320 N Porter Ave, Norman, OK 73071-6619
      BBB File Opened:
      2/3/1992
      Years in Business:
      34
      Business Started:
      11/9/1989
      Business Started Locally:
      11/9/1989
      Business Incorporated:
      11/9/1989
      Type of Entity:
      Corporation
      Business Management
      • Erin Yarbrough, Director of Marketing
      Contact Information

      Customer Contact

      • Erin Yarbrough, Director of Marketing

      Industry Tip

      BBB Tip: Find the right home builder for you

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/07/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      I purchased an Ideal Homes home in March 2022. My home is new construction and therefore under warranty. I first filed a complaint for a wet window in our master bathroom in May 2022. The window is regularly wet on the inside of our home and on the windowsill. When it was late fall/winter we noticed that not only was that window still having issues but all of the other windows in the home and the back door were now wet on the inside as well. We filed another work order for the rest of the windows/back door being very wet in early November of 2022. In December 2022 it was even so bad that we had frost inside of our home on our windowsills and windows/backdoor. When this occurred we also had water coming through our ceiling in the dining room and at the top of one of our walls. In addition, we have also had our garage crack down the middle because there was no tape on our tape joints. All of these issues have yet to be fully resolved. Our bottom half of our master bathroom window was replaced but it did not stop the inside water. Ideal Homes hired an engineer in which we are still waiting on his report. The engineer said he is having, "payment issues with Ideal," but when I asked Ideal's manager he said he hasn't heard from the engineer yet. I was told that insulation is needed through-ought the home, reglazing of the back door, drywall and windowsill fixes. There may also be other things like the windows that need work but I am uncertain due to not seeing the report. This is a health concern because of how wet my house is in the inside which will eventually make mold if it hasn't already. My wife is a cancer survivor and we have a young child so this is serious. Our walls have yellow water staining/softness in some areas. I am currently writing this letter with a hole in my ceiling patched with shotty plaster and it has been this way for a while. Ideal Homes did however fix our HVAC and added weather stripping. Some steps have been taken but no resolution as of yet.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      ROBERT O

      3 stars

      07/18/2022

      As far as the house itself goes, I am overall very happy. There are some areas where you can see shortcuts were made and the grout job could have been much better, but overall I still love the house. The sod on the other hand should not be advertised as a bonus. There is clearly no quality control done to make sure it is to standard. There are more weeds than actual grass. Getting the lawn going has been a challenge. Drive around the neighborhood and see for yourself. Where Ideal homes lost me was the HOA. They sell it to you as a fully functional HOA. It is nothing close. Once again, drive around the neighborhood and see if standards are being kept? The company replies on a net work of narcs in the community to report issues. If your neighbors are to good nature to report the issues or don't like being narcs than the issues are not handled at all. Parking is a nightmare at some areas of the neighborhood. Trash, trailers, barrels, etc are stored wherever including the front yard. You pay your HOA fee and that buy you community lawn care, and they do not even do all the areas needed! There are no HOA meetings or votes. Crime is on the rise, we have tried several time to reach out to the HOA leaders, but they clearly don't care and are avoiding us so they do not have to address these issues. They would probably be better off not calling it an HOA cause as it is, that is a lie! Construction sites are a mess and reasonable for the majority of the trash in the neighborhood. Once again, they don't clean it up. They wait till it blows in your yard so you will clean it up. As for the sales team. This is were they put there attention. Almost everyone is polite and helpful up until you close. Then when I followed up with issues that had been brought up before closing, I was told. "My obligations to you ended at closing" but beside that one person the rest of the team is nice and easy to work with. It did take a few trips and weeks to get the mistakes corrected.


      Local BBB

      Better Business Bureau Serving Central Oklahoma

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