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Business Profile

Auto Repairs

ANR Auto Broker and Sales

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/14/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had a bought a car from a used car dealership AnR Auto broker and sales. I had bought the car for 12,700$ . When I had drove off the lot the check engine light showed up. I had it diagnosed and informed ***** that it was the oil cooler and low voltage with the 02 censor. he had us take it back to him to fix it. We then picked the car back up once he "fixed" the issue to only have the check engine light come on once again. I also had to replace the ignition coil and there was damages to the vehicle that was not mentioned. There was a crack on the windshield, dennys on the drive side and some of the Electric components do not work, the rear seat belt is broken, the Dent in the driver side looks like someone tried to break in, weather seal damage in the inside Damaged rim. ******** said the rear main seal valve is broken and the mechanic said it could be from crank shaft issues. We informed ***** once again and he is refusing to contact us as we have reached out to him through text message, and email. Even reached out on ****** and as well as ********* as with a call with no response back! We have put in a review through ******* we also contacted car gurus as well to inform them of the issues we have as they had vouched for the dealer ship. I have done 4 trips to take it back to him and stated that the car was "fix" just to have the car check engine light pop back on before I got to my home. All he has done was clear the codes.

ANR Auto Broker and Sales is NOT a BBB Accredited Business.

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