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Business Profile

Dentist

New Image Dental

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Rhonda B.

    Date: 06/20/2025

    Paid $600 for a filing that had previously lasted 20 years. They did this in 2 settings rather than 1 (which has never been fine on that area though it has been done twice before, the 1st one lasting 5 years).
    The filling fell out after 1 year and the office told me they would fix it at no cost to me.
    When I finally arrived for my appointment I was given the new owner of the place (rather than the dentist I was familiar with and was told would be fixing it).
    He gave a ding and dance about a filling bring patchwork and tried to upsell me $6000 for crowns instead.
    They sent me on my way with that estimate, even though I explained I could not financially do that - and refused to fix my filling, even though they previously said they would.
    If I cannot trust their word or work on a $600 job, went in the world would I allow them to do one for 10 times that amount?
    This company should be held accountable to replace incompetent fillings as they didn't seem to have an issue filling the area one year before, but that's when they were getting my money rather than fixing their mistake at their own expense - which they refused to do.

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