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Average of 8 Customer Reviews
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Review fromJohn T
Date: 07/24/2024
5 starsThis is a no smoke review; I highly recommend *********************** and *************************** for their incredible service. I have never experienced technicians that were so calmly knowledgeable and professional as I had many questions and concerns and they not only talked me through each one but even walked me through their checking processes truly giving me an Assurance of the functioning of my AC. ***************** depth of knowledge was immediately evident in how he conveyed in a few sentences, hours' worth of information that I tried to obtain online myself. They fixed my thermostat wiring issues, reset my ****** thermostat with the proper settings, refilled my freon, checked my AC pressures, temps, and gauges coils literally everything, ensuring my system was working properly, and functioning at optimal capacity and explaining to me in detail exactly why it wouldn't for various reasons. they did such a plethora of maintenance tests and checks when investigating my AC problem before ever concluding or assuming what it was. They literally spent hours testing and checking, while eliminating one factor after another and then confidently giving an educated and tested verdict on what the issue was. As opposed to making assumptions and arrogantly spouting of technical jargon throwing out a quota and leaving. They spent their time doing true honest work. I can't thank them enough for truly being invested in by AC system showing that it's what they know, it's what they do, and they said themselves that they enjoy doing. It was a truly satisfying experience for me. and I'm so happy I had them as my technicians. If you are a smart person with an AC problem, these guys know what they're doing. You can ask **** any question and he will leave you educated, and informed. thank you so much guys for your work.
Air Assurance Company
Date: 07/25/2024
Thank you so much for taking the time to share your experience. We do our best to provide our customers with the very best service possible! We definitely have the best team and we're so glad you noticed! Thank you for your business and we look forward to serving you in the future!Review fromCarl H
Date: 07/27/2023
5 starsGreat job. Selected proper system. Timely manner. Fair price. Left everything in order. Did several follow ups
5 star
**** ****Air Assurance Company
Date: 07/31/2023
We sincerely appreciate your business! Enjoy your new comfort system!Review fromStephen H
Date: 06/21/2023
5 starsOutstanding service. Called at 7pm and the tech was out at 8am the next day. Very professional, answered all my questions, fixed the A/C in under an hour. We had been without electricity for 3 days after the storm hit Tulsa and took out power for 200,000 homes on 6/16/23, when the power came back on for us the A/C was out and and we desperately needed it. Don't hesitate, call Air Assurance.Review fromJames S
Date: 04/04/2023
5 starsVery pleased with Air Assurance's commitment to customer satisfaction. New hot water heater installation issue with routed air handler freon lines was corrected in a timely manner with very nice coordination efforts between their plumbing and HVAC departments/technicians. Also very pleased with their Comfort Representative's visit to our residence on a Saturday for the recommendations and supply of a new water heater. I will use them again for HVAC and plumbing projects/servicing.Air Assurance Company
Date: 04/06/2023
We thank you for your business and kind review. We are happy to serve you!Review fromMary O
Date: 11/17/2022
5 starsWe had our HVAC system replaced along with new ductwork installed and insulation blown in the attic and the installers lead by David were very professional, clean up every day while here working. They gave us great instructions on the use of the S30 thermostat and explained how the system worked. They completed the job in five days which was great with everything they had to do. I also was impressed with our sales person Paul he kept in touch with us through out the sale and installation. Everyone was very professional.Air Assurance Company
Date: 11/17/2022
We're so happy to serve you and show off our wonderful team! Thank you and enjoy your new comfort system!!!Review fromBruce M
Date: 11/01/2022
5 starsThey installed a new HVAV system in my home and we're outstanding from the initial quote to the final piece of work. They were on time, worked hard, kept use informed, cleaned up as they went along, explained how everything worked, and finished on schedule. Could not be anymore satisfied.Air Assurance Company
Date: 11/04/2022
We appreciate your business! Enjoy your new comfort system!!
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