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Find a Location

Diversified Construction & Remodeling has 1 locations, listed below.

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    Business ProfileforDiversified Construction & Remodeling

    Construction Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/12/2016

    Years in Business: 14

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    26191 E 90th Pl S, Broken Arrow, OK 74014-7848
    BBB File Opened:
    2/12/2016
    Years in Business:
    14
    Business Started:
    1/1/2010
    Business Started Locally:
    1/1/2010
    Accredited Since:
    2/12/2016
    Type of Entity:
    Sole Proprietorship
    Contact Information

    Principal

    • Jon Ming, Owner

    Customer Contact

    • Jon Ming, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hiring construction and remodeling services you can trust

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/29/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    We hired this company to replace our siding on 2-2-21, due to covid they couldn't get the material to start until May 2021. Once they got everything in and started, the process went good and they finished in June of 2021. After completion and payment for their services I had noticed a couple of areas that needed attention. I had called the owner Jon and let him know and he told me he would get it taken care of. I would call every so often and leave a voicemail to see when they will be coming back and he would never answer or call back for that matter. This went on for about five months until my wife sent an email to him that finally got his attention. He then decided it was the best time to text both of us 11:00 pm to see if he could come out the next day. So he finally decides the only time they could come out and fix the issues was on Christmas eve of 2021. I wanted to get it done and there were other issues that had popped up during this 6 month time period. I let him know they could come out on that Christmas eve, but he needed to be there to look what was going on with the siding since. The siding on 3 sides had starting bubbling up, the owner Jon called it Oil Canning and it would need to be replaced to fix it and he would have to order the material again. After many phone calls and texts that he sometime would reply back to, they finally got two sides replaced in June 2022. When I got home and saw the two sides were done and asked if they were coming back the next day to finish he told me he didn't know there was an issue on that side, but did replace a few. Now that was back in June 2022 and now he won't even respond to my phone calls or texts. We have been very patient with this owner and hoping he would do the right thing, but he will not and doesn't care since he got his money. He was very easy to get ahold of during the first when they were doing the job, but after he got his money he's non existent. Could not upload photo.
    Read More

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Carol S

    5 stars

    02/28/2023

    Excellent customer service from my first contact with Jon to obtain a bid on a large Trex deck.
    Jon was very responsive to my many questions. His crew were true CRAFTSMEN with excellent attention to detail. I’ve been exposed to a lot of construction in my life and these guys were top notch in their skills and a very team spirited group.
    I highly recommend Diversified Construction.
    My finished product TREX deck is beautiful.
    Thanks Diversified!

    Local BBB

    BBB Serving Eastern Oklahoma

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