Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Better Business Bureau®
For Businesses
Share
Business Profile

Hotels

Days Inn by Wyndham Ardmore

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hotels.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:07/25/2025

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    To Whom It May Concern,

    I am writing to formally dispute the withholding of my deposit following my recent stay at your property. My stay was marred by unacceptable conditions and unprofessional conduct, and I believe the decision to keep my deposit is unjustified.

    During my stay, the room was infested with roaches, which posed a health and hygiene concern. Despite this, I remained in the room without requesting a refund. Additionally, before my checkout time, the manager entered my room without my permission or prior notice. I had not answered the door or given consent for anyone to enter. This is a clear violation of my privacy and may also breach legal tenant rights.

    Now, I am being told that my deposit is being withheld due to “three drops of blood on the bed.” I was not bleeding, nor was anyone else present. I was not allowed to re-enter the room to inspect this alleged damage or verify any claims being made.

    Business Response

    Date: 08/06/2025

    hello,

    sorry for the delay, when the customer checked in they sign a paper saying the customer is liable for any damages to the room you have 15 minutes within check in time to let the front desk know if you have any issues with the room, 

    upon talking to the front desk there was no complaint filed upon check in.

    The head housekeeper found fresh blood stains on the sheets after checking the room which was the reason to charge $60 because the laundry attendant tried to treat the stains but they were still there and had to trash the sheets.

    called the pest control to check the room for roaches they did not find any upon checking.

    thank you 

Days Inn by Wyndham Ardmore is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.