Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

McHugh Dodge & Jeep has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforMcHugh Dodge & Jeep

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    3420 Maple Ave, Zanesville, OH 43701-1341
    BBB File Opened:
    9/18/1973
    Years in Business:
    62
    Business Started:
    1/1/1962
    Type of Entity:
    Corporation
    Alternate Business Name
    • McHugh Inc.
    Business Management
    • Tim Mchugh, President
    Contact Information

    Principal

    • Tim Mchugh, President

    Customer Contact

    • Mr. Tim Ryan, General Manager
    Additional Contact Information

    Fax Numbers

    • (740) 453-7631
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/23/2024

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    I purchased a vehicle on the 19th of February 2024. I took the truck to a mechanic to look at it, he stated there was a couple of things wrong with the truck. So, I contacted the salesman and told him what the mechanic said, and he said he would take care of it, that includes; the front windshield that was cracked, a tire that was not safe to drive on the road with, the back-up camera wiring and harnesses, a missing spare tire. He agreed to fix everything but the spare tire. He agreed that he would put a windshield on the truck that was after market, and I would pay the difference to get the mopar brand windshield. On the day the glass company came to install the new windshield, they told me the salesman has changed the amount he is paying from $422 to $370 so that I would have to pay more out of pocket. I reached out to the salesman, to ask what his reasoning was for changing the price and he instantly got offended and he cursed me out on the phone and threatened me and hung up on me. I texted him out of frustration cursing back because he is not doing what he said he would do. I called the manager to report the incident, and he said since I cursed at him back, he can't do anything. So, now they will not fix what they agreed to fix. My experience was once I paid them for the truck, they instantly got ignorant and dismissive. I am looking to get this problem resolved to what was originally agreed on.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Myshawn T.

    1 star

    06/21/2021

    Purchased a 2011 Grand Cherokee there almost 2 months ago. Car has been in the shop and at the dealership more than five times. I had to have rear brakes done because they were not done by the dealership. Also they were supposed to have fixed the air conditioning that went out on me as well. I have spent almost $1,500 on repairs so far. And nothing has been covered under my extended warranty. The car also had a open recall on it when I purchased it. The car would cut off while driving. Very UNSAFE.. I would not recommend this dealership to anyone. I thought I was getting a decent car boy was I wrong!!!!!

    Local BBB

    BBB of Central Ohio

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.