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Reviews

This profile includes reviews for Window World's headquarters and its corporate-owned locations. To view all corporate locations, see

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Window World has 9 locations, listed below.

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    Customer Review Ratings

    4.71/5 stars

    Average of 201 Customer Reviews

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    Review Details

    • Review fromEmily B

      Date: 10/01/2022

      1 star
      THE ABSOLUTE WORST CUSTOMER SERVICE!!!We ordered our ********************* back in September of 2021 and our project is STILL not complete. These people have made up every excuse possible as to why the windows took 9 months to come in and why they cant finish the job. Their communication is the absolute worst, if it even exists. I called monthly for an update on our arrival of our order and they said 2 more weeks. Well I think I heard that excuse 10 times from at least 3-4 different employees. We had an appointment scheduled today to hopefully finish our project and they canceled yet again- nothing surprising at this point. They are full of lies and excuses and have let us down so many times. We have spent hours and hours of headaches and frustration on them. This has been the biggest mistake choosing them to replace all of our windows in our new home. RUN WHILE YOU CAN!

      Window World

      Date: 10/06/2022

      We apologize for the issues and delays. We also had to reschedule due to illness - again, our apologies. We appreciate your patience and look forward to completing your project to your satisfaction.

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