Business ProfileforA Mother's Dream - Breast Milk and DNA Keepsake Jewelry

I purchased a custom breastmilk ring in September of 2020, paid in full ($900) and milk and hair sent to her with expectations that milk would be preserved at 16-18 weeks and due to the custom order, I expected a product within a year. The owner became less available no more difficult to get ahold off. When I would get contact back for updates she would have had some life event or lack of internet for which I was quite forgiving. In May of 2022 I had yet to receive a ring so I demanded hair, milk, and money back or threatened civil lawsuit. At this point seller blocked me from her business Facebook page. She stated that she had to find a new jeweler and that the ring would be ready June 2022. My husband and I reluctantly decided to wait. We did not receive the ring until September 2022. The ring was unpolished and had sharp edges and no 14kt gold stamp so I had it evaluated by a jeweler. This brand new ring had glass stones glued in and 2 cracks where the shank meets the top of the ring. I updated the seller stating that I wanted a refund. We removed the milk stone which required destruction of the setting. We informed the seller prior to cutting the setting to get the stone. I sent the setting back and seller agreed to a refund of $600 since I did get my milk stone and we provided some compensation for the free items she sent me that I didn’t ask for. Starting in December of 2022 I was to receive a $100 a month for 6 months. I have not received payment in January or March. Seller still owes me $300 and is now not responsive. It’s 2.5 years for a heartbreaking ruined experience. I want this to be over.