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Find a Location

Elite Home Cleaners LLC has 1 locations, listed below.

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    Business ProfileforElite Home Cleaners LLC

    House Cleaning

    Current Alerts For This Business

    Out of Business:
    According to information in BBB files, this business is no longer in business.

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Elite Home Cleaners provides environmentally-friendly deep cleaning and green cleaning services. 

    Products & Services

    environmentally-friendly deep cleaning and green cleaning services.

    Business Details

    Location of This Business
    733 Lakeview Plaza Blvd Ste A, Worthington, OH 43085-4778
    BBB File Opened:
    5/7/2007
    Business Started:
    1/1/2007
    Business Management
    • Ms. Rosemary L Stader, President
    Contact Information

    Principal

    • Ms. Rosemary L Stader, President

    Customer Contact

    • Ms. Rosemary L Stader, President
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/06/2021

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    Elite Home Cleaners is a company owned by Rosemary. And while the company does acceptable work, the company should be avoided because of Rosemary’s nonexistent mediating skills. After ten cleanings, one of her cleaners did not do a satisfactory job. The date was August 3, 2021. I alerted the company on August 9, 2021 to the problem. It took Rosemary until August 30, 2021, to “contact” me. She left a voice mail; when I picked up, she hung up. I still have the voice mail. She only called on August 30, 2021 because on August 24, 2021 I asked Citi bank to reverse my Master Card payment of 129.32 from Elite Home Cleaner’s account. Citi bank reversed my charges of 129.32. Every other company, in the cleaning profession or in any other profession, they said that with an apology they would have just sent out another cleaner. Her negotiating skills are antagonistic and unprofessional. I was just mystified that with so many cleaner services available that value and respect the
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Andrea W

    5 stars

    09/01/2021

    Hands down the best service! Consistent, timely and SAFE! We have been with Elite for several years and we are so appreciative of their service. As business owners we understand finding and retaining good people can be a challenge. It speaks volumes they provide an environment where people want to stay. We will continue to recommend them.

    Local BBB

    BBB of Central Ohio

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