Chimney Cleaning
Astro Fireplace ServiceAbout
Important information
- Advertising Review:
On May 19, 2025, The Better Business Bureau (BBB) contacted the business regarding multiple advertising concerns on its website and one unanswered complaint regarding product issues.
According to BBB Code of Advertising, The primary responsibility for truthful and non-deceptive advertising lies with the advertiser, who must be prepared to substantiate any objective claim made before publication. Upon request, they should present such substantiation promptly to the advertising medium or BBB.
The business is advertising; "Made in USA", "Napoleon fire places are sold, but they are not a listed Dealer", "Over 40 years of experience", "Established in 1920 and 1990 online", "Fully Bonded and Insured", "Certified Chimney Professional", and "NFI Certified"
Section 1: Made In USA: 37.1 “Made in USA” and similar terms used to describe the origin of a product must be truthful and substantiated. BBB requested substantiation or removal on all claims. Contact has been made to the business, but the business has failed to substantiate, modify, or remove such claims.
As of June 5, 2025 additional responses has not been received for the advertising review or unanswered consumer complaint.
About This Business
Products and Services
Years in Business: 49
Business Details
- Local BBB:
- BBB of Akron
- BBB File Opened:
- 9/27/2004
- Business Started:
- 8/1/1976
- Business Started Locally:
- 8/1/1976
- Type of Entity:
- Sole Proprietorship
- Alternate Names:
- Astro Fireplace
- Business Management:
- Mr. Jason Johnson, Service Manager
Additional Contact Information
- Customer Contacts
- Mr. Jason Johnson, Service Manager
- Social Media
Additional Information
- Payment methods
Cash, Check, Debit and all credit cards except American Express.
In-Store & Via Service Truck
- Refund and Exchange Policy
- Most orders are Prepaid & Non returnable if specially ordered.
- Business Categories
- Chimney Cleaning
Industry Tip
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