Business ProfileforBanyan Living, LLC

I would not recommend these apartments to anyone. Back in June there was a water leak under my apartment which they had to create a hole in the middle of the living room to fix. The apartment was unlivable, as I was left without running water for a week and bare concrete flooring for two weeks. My couches and tables were pushed off to the side blocking the other half of the apartment and kitchen area. I was told I was still expected to pay full rent even though I was unable to live there for two weeks and was told any hotel expenses would have to be submitted through my renter’s insurance. Instead of reimbursing/compensating me, I was offered the use of the model apartment used for showing for water and showering, however most of the amenities in there were for staging only. On top of that, my AC/Heating unit has not been working properly since September. All winter long the heat would stop working and they have to come out and repair it leaving me without working heat for days at a time. They have been out about 7 or 8 times now to fix it and it is still not working properly. I am currently without heat and have been so for over a week now and have not heard any updates on when it will be fixed, despite calling and waiting to hear back from management. Management was however able to let me know that I will not be compensated for any of my troubles of going all of winter without proper heating.