Business ProfileforUnited Consumer Financial Services Company

******* This constitutes a grave breach of contract by ******* * ****, leading to extensive damages under the agreement made in December 2022. ******* pledged to diminish my IRS liability from $14k to $2-3k, requiring my $5k financial commitment through UCFS. However, over the past two years, ******* failed to fulfill its commitments, resulting in financial loss, credit damage, and immense stress. Despite remitting nearly $2k in consistent payments to UCFS, ******* has not rendered the promised services. The IRS rejected the Offer in Compromise due to ********* incompetence, unprofessionalism, and misguided financial advice. ********* unprofessional conduct is apparent in frequent representative changes, redundant paperwork requests, and misleading advice. The lack of consistency and disrespectful behavior, including a representative managing my case while cooking, are unacceptable. ********* use of UCFS as a third-party for payments seems an attempt to evade accountability, raising ethical concerns and implying a strategy to shirk responsibility for unfulfilled services. Despite legitimate concerns, ******* and UCFS refused to disclose legal representation information, casting doubt on transparency and legality. The IRS no longer offers an OIC, eliminating the promised resolution. ******* is solely attempting to reduce my liability based on income, a task I could have undertaken independently without the need for their services and the accompanying $5k loan. I asked UCFS & ******* to suspend payments until resolution is achieved, but I was denied. I demand either a refund of payments made or a temporary suspension of payments to UCFS until a satisfactory resolution is reached. Additionally, I insist on the immediate reversal of any adverse credit reporting resulting from this situation. These actions are crucial to rectify the harm caused and provide a fair resolution. I expect swift attention to these requests to prevent further legal action.