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Find a Location

SOS Group has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • SOS Group

      29065 Clemens Rd Ste 200 Westlake, OH 44145-1179

      BBB Accredited Business

    Business ProfileforSOS Group

    Collections Agencies
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    13 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/8/2010

    Years in Business: 92

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    SOS Group, Strategic Outsourcing Solutions, provides total accounts receivable management and offers a variety of clientele technologically enhanced accounts receivable resolution programs.

    Services offered include:

    Dynamic Early-Out/Customer Service program
    Charity Qualifications/Eligibility
    Scoring for propensity to pay
    Medicaid Scrubbing and Payor Scrubbing
    Online Patient Statement Portal
    Secure Client Portal
    Early-Recover Outsourcing for Banks and Credit Unions
    100% call recording

    Business Details

    Location of This Business
    29065 Clemens Rd Ste 200, Westlake, OH 44145-1179
    BBB File Opened:
    11/22/1952
    Years in Business:
    92
    Business Started:
    1/1/1932
    Business Started Locally:
    9/30/1932
    Business Incorporated:
    5/2/1975
    Accredited Since:
    11/8/2010
    Type of Entity:
    Corporation
    Alternate Business Name
    • Head Mercantile Co., Inc.
    Business Management
    • Mr. James Scharfeld, President
    • Mr. Steven Scharfeld, President
    Contact Information

    Principal

    • Mr. James Scharfeld, President

    Customer Contact

    • Mr. James Scharfeld, President
    Additional Contact Information

    Fax Numbers

    • (440) 892-3600
      Other Fax

    Phone Numbers

    Website Addresses

    Industry Tip

    BBB Tip: Understand consumer rights when it comes to debt collection

    Customer Complaints

    13 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/02/2023

    Complaint Type:
    Billing Issues
    Status:
    Answered
    I am not liable for this debt with The ******** *******l. I do not have a contract with SOS Group, they did not provide me with the original contract as I requested .
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Terrie T.

    1 star

    12/06/2023

    BEWARE CURBSIDE SOS IS A SCAM , I DO NOT RECOMMEND. THEY BILLED DOUBLE OF WHAT THEY QUOTE, AND WILL NOT SEND ANY HLEP UNTIL YOU GIVE THEM YOUR CC INFO no transparency about the hidden junk fees extremely unethical. Also I did not know what was wrong with my car , husband thought it was out of gas but as it turned out it needed to be towed to a auto repair, if you don’t know what’s wrong , BE WARNED it’s not an actual tow truck that comes can help you , a guy in a car comes with half a gallon of gas that I got charged over 100 dollars, I then had to call a 2nd company to tow my whole car ,which cost me 100 dollars flat fee no hidden junk fees , they also took over an hour and half to send anyone . PLEASE DO. NOT USE CURBSIDE SOS!

    Local BBB

    BBB Serving Greater Cleveland

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