Business ProfileforOrthopedic & Neurological Consultants, Inc.

I called and spoke to scheduling on 8/31/22 about my ankle. I had fallen in my garage when my ankle gave out and I was concerned I broke it. I explained to the scheduling manager that I didn't have insurance and needed to know the cost before I came in. She told me the cost of the visit including x-rays would be $225. I had two witnesses to this conversation as I had her on speaker. My neighbor who was a nurse had come down to check on me because my husband was out of state at the time. My daughter was also there. I scheduled the appointment that day and went in and had the x-rays done. I paid the $225 at time of service. After the service, they are trying to bill me an additional $87.00. They are now claiming the $225 was a deposit on the visit which doesn't make sense and is not what they told me prior to scheduling. The billing breakdown doesn't make sense as to how they even came up with the total bill amount. There isn't one part of the service that makes up the additional cost that would explain it. They are just trying to take advantage of my situation and charge me extra for services that I already paid for. I would like them to honor the original quote of $225 as I was clearly told that was the total including the x-rays. When I tried to speak to billing, she claimed the scheduling manager would never tell me that. Again I have witnesses to the conversation. It is unbelievable how dishonest people are.