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Find a Location

Fastfingerprints has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Fastfingerprints

      4140 Executive Pkwy Ste 119 Westerville, OH 43081-3885

    • Fastfingerprints

      1486 Bethel Rd C/O FastFingerprints Columbus - Inside Bethel Centre Columbus, OH 43220-2002

    Business ProfileforFastfingerprints

    Fingerprinting
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company states they offer electronic fingerprinting, background checks, and drug testing at some locations.

    Business Details

    This is a multi-location business.

    Find a Location

    Fastfingerprints has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Fastfingerprints

        4140 Executive Pkwy Ste 119 Westerville, OH 43081-3885

      • Fastfingerprints

        1486 Bethel Rd C/O FastFingerprints Columbus - Inside Bethel Centre Columbus, OH 43220-2002

      Location of This Business
      4140 Executive Pkwy Ste 119, Westerville, OH 43081-3885
      BBB File Opened:
      7/22/2005
      Years in Business:
      24
      Business Started:
      6/1/1999
      Business Incorporated:
      7/9/1999
      Type of Entity:
      Corporation
      Alternate Business Name
      • National Background Check, Inc. and Corporately Owned Locations
      • National Background Check, Inc.
      • FastFingerprints Columbus
      • FastFingerprints Westerville
      • A FastFingerPrint Company
      • Apostille Courier Express
      • Innovative Biometric Systems
      • A FastFingerPrints Company
      • 1A Accurate FastFingerPrints.com
      Business Management
      • Ms. Linda Hondros, Owner
      • Ms. Connie Scarborough-Burks, Vice President, Sales & Operations
      Contact Information

      Principal

      • Ms. Linda Hondros, Owner

      Customer Contact

      • Ms. Linda Hondros, Owner
      Additional Contact Information

      Fax Numbers

      • (614) 457-8930
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/02/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I needed a background check performed for volunteer work at a preschool, my appt was on 1/30/2023. I received an email from someone with OFJS stating they did not receive my background check and after a few email exchanges with her she told me to contact FastFingerprints again to have them correct the codes on my form. She said it was easy and no problems whatsoever. I reached out 4 times starting on 2/08/2023, I left 4 messages urging begging for someone to return my call. NOTHING! I emailed on 3/01/2023 and finally received a response back on 3/02/2023 stating that since it was now after 30 days, 31 to be exact, I had to redo my background check and pay another $72. Which is completely not right! I tried 4x to get ahold of someone at their office and not one call back! But finally after the exact number of days they reach out to me?? Seems like they just want the money again!
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Antonio W

      1 star

      02/19/2024

      I recently utilized the services of National Background Check, Inc. for an FBI background check. Despite my compliance with their procedures and timely payment, I did not receive the results as promised. Attempts to address the issue were met with claims that the results were emailed, yet no evidence was provided to substantiate this. When I followed up beyond the 30-day mark, I was informed that they could no longer access my results and requested additional payment for reprocessing. This experience has caused me considerable distress, as there was no acknowledgment of the possibility that an error on their part could have occurred. My situation is further compounded by discovering multiple similar complaints under their other business name, Fastfingerprints, which suggests a troubling pattern of customer service issues. I am deeply disappointed with the lack of transparency and accountability in this matter and advise others to proceed with caution when considering NBCI for their background check needs.

      Local BBB

      BBB of Central Ohio

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