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Find a Location

Appliance Man Columbus LLC has 1 locations, listed below.

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    Business ProfileforAppliance Man Columbus LLC

    Appliance Repair
    BBB accredited business

    Additional business information

    Additional Info:
    This company states they offer kitchen and laundry appliance repair and also labor and parts on all makes and models of appliances.
    See all additional business information

    At-a-glance

    Customer Reviews

    0/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/2/2024

    Years in Business: 31

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Major appliance repair; specializing in kitchen and laundry appliance repair, labor and parts on all makes and models.

    Products & Services

    Major appliance repair; specializing in kitchen and laundry appliance repair, labor and parts on all makes and models.

    Business Details

    Location of This Business
    200 Hoff Rd Unit J, Westerville, OH 43082-7155
    BBB File Opened:
    2/3/1993
    Years in Business:
    31
    Business Started:
    8/1/1992
    Date of New Ownership:
    8/13/2020
    Accredited Since:
    2/2/2024
    Alternate Business Name
    • Total Appliance
    Hours of Operation

    Primary

    M:
    8:30 AM - 5:00 PM
    T:
    8:30 AM - 5:00 PM
    W:
    8:30 AM - 5:00 PM
    Th:
    8:30 AM - 5:00 PM
    F:
    8:30 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Ms. Kristyn DiMassa, Owner
    Contact Information

    Principal

    • Ms. Kristyn DiMassa, Owner

    Customer Contact

    • Ms. Kristyn DiMassa, Owner
    Additional Contact Information

    Fax Numbers

    • (614) 895-9402
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/28/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Had conctrator out to repair a washing machine. They replaced the mother board and the machine still didnt work. They came back out and said there was nothing wrong. They didnt check to see if the clothes had been through a spin cycle. After coming a second time they said the samething and the clothes are still wet and the machine still won't go through the spin cycle. They called GE and then told me there isnt anything wrong with the machine. They will not check the clothes after they run the machine, and when you show them the clothes are still wet they told me there is nothing wrong. We have a home warranty company IGS that has paid $400 and we have paid $203 on top of that. The warranty company can no longer help becasue they have spent all money allotted.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Bob H

    1 star

    04/15/2024

    4-15-2024 I called Appliance Man for a quote to replace a roller that was squeaking in my dryer. Joe the representative told me at the top of the call that there was a 139 dollar service all fee. He then told me that they usually replace all four rollers. He then looked up the cost of the roller and told me that they run around 130 dollars a pair, plus 120 dollar labor fee, totaling $ 250. I understood that this was the quote. When the technician arrived he told me it would be over 400 hundred dollars. I didn’t understand that the service call was included on top of the two proceeding items. Bottom line, if I would have understood the real quote, I wouldn’t have had him come out. So, I paid 150 dollars for nothing.

    Local BBB

    BBB of Central Ohio

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